Coordinator, Institutional Effectiveness
About The Position
In support of the university’s mission and objectives, the Coordinator provides professional administrative, operational, and project coordination support to the Senior Director of Institutional Effectiveness. The role advances the University's assessment, accreditation, strategic planning, institutional research, and continuous improvement efforts by coordinating departmental operations, maintaining institutional effectiveness records and systems, assisting with data collection and reporting, facilitating communication among academic and administrative units, and supporting institutional effectiveness projects in accordance with university priorities and accreditation requirements. The Coordinator supports project timelines, meetings, communications, presentations, and reporting; assists with annual assessment and planning activities; maintains assessment systems and institutional records; and helps prepare accreditation documentation and compliance evidence. The position also provides office and financial administration, supports workshops and training logistics, maintains internal communication resources, and responds to inquiries from faculty and staff.
Requirements
- Bachelor's degree from an accredited institution.
- At least 3 years of experience in administrative work, project coordination, or higher education.
- Proficiency with Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.
- Ability to work non-routine hours during certain times of the year.
- Ability to sit for prolonged periods of time.
- Strong customer service orientation, professionalism, attention to detail, confidentiality, and effective communication.
- Ability to plan and prioritize, manage several complex projects simultaneously, and meet deadlines under pressure.
- Accountability, results orientation, teamwork, collaboration, and aptitude for learning new technologies.
Nice To Haves
- Experience supporting accreditation, assessment, institutional research, or strategic planning in higher education.
Responsibilities
- Coordinate departmental projects by tracking timelines, deliverables, milestones, and follow-up activities for institutional effectiveness initiatives.
- Schedule and coordinate meetings, prepare agendas, record meeting notes, and monitor action items.
- Provide administrative and operational support to the Senior Director in strategic planning, assessment, accreditation, and institutional improvement initiatives.
- Coordinate project communications and assist with preparing presentations, reports, and supporting materials.
- Maintain departmental calendars for assessment, accreditation, strategic planning, and reporting deadlines.
- Assist with coordinating the University's annual assessment and planning cycle.
- Maintain institutional effectiveness and assessment management systems, ensuring information is current and accurate.
- Collect, organize, and compile assessment and institutional data for reports and accreditation activities.
- Assist with preparing accreditation documentation, evidence files, and compliance records.
- Follow up with academic and administrative departments regarding assessment submissions and reporting deadlines.
- Coordinate meetings and travel arrangements.
- Assist with departmental budget tracking and financial record maintenance.
- Maintain departmental files, records, and document retention systems.
- Maintain office supplies and coordinate departmental administrative operations.
- Maintain departmental intranet and internal communication resources.
- Respond to faculty and staff inquiries, direct questions, and facilitate communication among university departments.
- Coordinate logistics for workshops, assessment training sessions, and departmental meetings.
- Draft and distribute departmental communications, announcements, meeting materials, and informational resources.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance options
- Short-term disability, long-term disability, and employer-paid life insurance
- Employee Assistance Program for confidential personal and work-life support
- Wellness Program, including access to the Greene Complex Health & Fitness Center
- Retirement Savings Plan with a 7.25% employer match
- Paid holiday time off, including Good Friday and Easter Monday, the day before and after Thanksgiving, and a two-week Christmas Break
- Vacation and sick leave
- Paid parental leave
- Spiritual retreat days
- Tuition benefit for eligible full-time employees and their dependents for courses at PBA
- Free parking
- One complimentary meal per week in the Fraser Dining Hall
- 10% discount at the PBA Campus Store
- Commuter discounts for Brightline and Tri-Rail
- Free admission to the Norton Museum of Art
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
