Coordinator Flight Crew

JetBlue Airways Corporation•New York, NY

1d•Onsite

About The Position

The Coordinator Flight Crew is responsible for all aspects of Flight Crewmember schedules within 48 hours and all operating pairings and open segments. The Coordinator ensures that during normal and irregular operations the integrity of the operation is maintained while ensuring compliance with the Federal Aviation Regulations (FARs) and company policies and procedures. The Coordinator demonstrates the highest level of customer service while coordinating with other departments and communicating with Crewmembers.

Requirements

High School Diploma or General Education Development (GED) Diploma
One (1) year customer service or office experience
Demonstrate proficiency in math through a work sample during the hiring process
Solid computer background including extensive use of Microsoft Office
Ability to work independently with a sense of urgency and attention to detail
Excellent organizational skills
Available for occasional overnight travel (10%)
Able to pass a pre-employment drug test
Legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Bachelor’s Degree
One (1) year of Scheduling and/or Operational Experience
Successfully completed Crew Scheduler Initial Training and on-the-job training or working towards the completion of the qualification
Strong verbal and written communication skills
Strong mathematic skills
Strong Customer Service Skills
Experience with automated Crew Management Systems
Thorough understanding of the Federal Aviation Regulations (FAR) Part 117

Responsibilities

Monitor and resolve operational disruptions and legalities within 48 hours, to Flight Crewmembers' schedules and pairings in accordance with Federal Aviation Regulations (FAR) and company policies and procedures
Schedule and allocate Flight reserve resources for the assignment of open flying and operational coverage
Communicate and coordinate with System Operations to resolve daily operational irregularities
Continuously monitor company Electronic Mail
Make close-in, critical Flight Crewmember notifications as necessary
Maintain daily checklists and shift logs, and provide verbal briefing as necessary and assigned
Complete other duties as assigned by Crew Services Leadership
Other duties as assigned