Coordinator, Facility Services

Herbalife•Torrance, CA

13d•Onsite

About The Position

This position of the Facilities Coordinator is primarily responsible for handling the day-to-day HP1 requests/tasks, focusing on maintenance issues in the (3) Labs, MHC, Fitness Center, Data Center, UPS, and overall building maintenance. This role supports the building engineer and assistant, requiring assistance from the Facility/Services Department.

Requirements

Knowledge on how to use a computer
Proficiency with PC-based Microsoft Word, Excel and Outlook
Very customer service oriented with high sense of urgency
Ability to interact effectively with outside vendors, employees and management
Ability to solve practical problems and carry out responsibilities under minimal supervision
Ability to function as an effective team player and adapt to the changing environment
Ability to work under pressure in a fast paced environment
Ability to keep accurate records and inventory control
Ability to perform multiple tasks
Ability to speak and write fluent English
2 years of customer service experience
High school diploma or GED equivalent

Responsibilities

Installing artwork, whiteboards, assembling transportation carts, storage shelving, and other related items.
Performing minor plumbing repairs, fixture drain, and shut-off valve replacements.
Coordinating with GTS for setting up and participating in employee/departmental relocations.
Processing department invoices through the iProc payment system.
Managing and overseeing Facilities SNOW work order tickets, including reviewing requests, assigning them to team members, following up on completion, and closing tickets.
Managing and monitoring Facility Services emails, assigning requests to appropriate team members.
Working with the shredding vendor (Williams) to schedule pick-ups, stage shred bins, witness shredding, and ensure billing accuracy.
Assisting with training room set-ups.
Performing monthly preventative maintenance tasks, including checking supplies in conference rooms, removing trash, and ensuring rooms are clean and orderly.
Checking copy rooms, removing excess office supplies, and ensuring rooms are clean and orderly.
Interfacing daily with the building management team, engineers, outside vendors, and all levels of Herbalife management and employees.
Assisting the Manager with special projects.
Assisting facilities teams at alternate Herbalife locations when needed.
Issuing replacement keys for cubicles and office doors, providing boxes for packing personal items, and assisting with packing.
Updating and issuing copies of floor plans utilizing the WISP portal.
Submitting building issues into the Building Management Portal for the building engineer and staff to address, and sending a report once the issue is completed (e.g., temperature issues, restroom problems, water leaks).
Overseeing the posting of HR, Safety & Security, and Creative Services P&E related information, and removing outdated information.
Submitting after-hour Air requests to the building engineer prior to the requested date and following up to ensure air was provided.
Daily stocking of utensils, napkins, paper plates, and paper towels in the lunchroom.
Stocking executive office refrigerators with bottled water.
Ensuring Herbalife products are stocked in the pantries three times a week.
Responsible for P&E inventory control.
Responsible for paper products inventory control.
Ensuring women's and men's restrooms are stocked with Herbalife product twice a week.
Checking product for expiration and disposing of it properly.
Morning cleaning in the MHC Lunch prep area and pantries: cleaning microwaves, wiping countertops, blender bases, and appliances.
Ordering office supplies pertaining to Ergonomic items and Facility/Services.
Managing and tracking Executives and Departmental Water allocation by calculating monthly usage for chargebacks and submitting to A/P.
Ordering and stocking paper towels and hand soap in the pantries.
Primarily responsible for Training/Conference room setups.
Tracking P&E for the pantries, MHC, Fitness Center, and Safety & Security Receptionists.
Checking/Restocking MHC Lunch Prep area large refrigerator for Aloe when needed.
Checking Training/Conference rooms and providing whiteboard markers, wipes, and erasers when needed.
Updating time on all clocks in HP1 Training/Conference rooms, MHC, and other areas, and changing batteries.
Assisting and providing support to Executive Assistant(s) to SVPs and CEO during visits to the Torrance Facility and inspecting the Leadership CR prior.
Assisting the Creative Services department with quarterly cleanings and maintaining elevator lobby displays.
Assisting with reserving visitor offices and cubicles for employees visiting from other Herbalife locations.