Coordinator Escrow

Hilton Grand Vacations • Boca Raton, FL

2d

About The Position

The Escrow Coordinator is a member of a team of associates that is responsible for the cash management, receipt, and disbursement of escrow funds of the business-to-business, business-to-consumer, and consumer-to-consumer customers of Resort Title Agency, Inc and of the Bluegreen product. The Escrow Coordinator will be assigned to one of several general areas of the department but will be accountable for multiple functions related to the timeshare escrow, acquisition and special escrow as well as lender receivable escrow. All accountabilities require active communication with customers (business or consumer, internal or external) to manage the financial accounts associated with each customer’s funds, ensuring funds are received and disbursed accurately, timely, and in the most efficient business manner.

Requirements

• High School Diploma/GED
• 1-3 years of related titling/escrow experience
• Advanced computer skills with accuracy and speed.
• Proficient in Microsoft Excel and Word
• Experience with title closing software
• Reliable, strong attention to detail, ability to multitask, ability to work in a fast-paced environment and strong organizational skills

Nice To Haves

• Associate's degree/College Diploma
• 3+ years of related titling/escrow experience
• Timeshare/Vacation Ownership experience
• Experience with Title Express
• Title Agent License

Responsibilities

• Processing, closing, and administration as it relates to various escrow accounts, including accurate and efficient data entry of daily bank deposits into the source system utilizing information from multiple reporting sources and business units within established deadlines.
• Maintains escrow accounts in a fiduciary capacity to ensure funds are received and/or disbursed according to governing escrow rules, regulations and/or instructions.
• Creates, manages and maintains reports, transmittals and/or other documentation to support escrow transactions.
• Communicates directly with field sales relating to any discrepancies in support documentation.
• Conducts general escrow administration required to perform overall responsibilities such as bank deposits, deposit disbursement, issuance of checks and wires.
• Utilizes internal and external systems to perform job functions.
• Performs duties utilizing generally accepted practices related to escrow fiduciary responsibilities to ensure segregation of duties to prevent fraud and manage customer personal and private information.
• Manages and performs customer refunds, assists with credit card disputes or banking discrepancies.
• Assists with the business-to-business relationships established by the organization and may be required to communicate with consumers on a regular basis to provide certain services.
• Communicates and acts as the escrow liaison with escrow business partners. This accountability requires developing and maintaining effective working relationships with business vendors to ensure timely and efficient processing.
• Assists in the onboarding of new clients or business opportunities.
• Performs substantial data entry using multiple systems.
• Actively participates in the identification and resolution of issues related to the business.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains Qualifications

Benefits

• Medical, Dental, and Vision insurance from Day One
• 401k plan with company match
• Life insurance
• Company stock purchase program
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED