Coordinator, E-Commerce

John Paul Mitchell Systems • Santa Monica, CA

4d • $29 - $31 • Hybrid

About The Position

As the Ecommerce Coordinator will play a key role in supporting the day-to-day execution on John Paul Mitchel Systems direct-to-consumer channels (JPMS.com, Ulta, Sephora, JCPenney, Walmart, Amazon, TikTok Shop). This hybrid role works 3 days a week from our Santa Monica office.

Requirements

• Bachelor’s degree in a Marketing, Business, or related field required
• Minimum 6 months experience (including internships) in e-commerce and/or digital marketing, preferably within the beauty space
• Proficient in Microsoft suite (Word, Excel, PPT)

Nice To Haves

• Growth-oriented and consumer-obsessed; someone who is consistently shopping across brands websites seeking the latest and newest tech.
• Strong organizational and project management skills
• Digitally driven, detail-oriented individual with a passion for beauty and eCommerce innovation
• Shopify experience is a plus

Responsibilities

• Daily & weekly inventory checks for D2C site and TT Shop
• Regularly update and maintain assets on Product Detail Pages (“PDP”) for all retailer websites, and other relevant platforms
• Ensure consistent and accurate copy, assets, pricing, and reviews across e-commerce websites
• Monitor and manage product reviews to maintain a positive customer experience
• Support & execute review campaign programming to collect reviews for new product development (“NPD”) launches & campaigns and upload them to the website(s)
• Support on-site experiences such as Subscription, Loyalty, Referral program daily, troubleshooting issues and assisting customers as needed
• Conduct quality assurance checks and test new experiences, campaigns, and functionality across the D2C site
• Prepare and organize assets for upload across D2C site, and other e-commerce websites
• Assist with setting up PDPs on retailer sites for product launches
• Assist with social integration management onsite, user-generated content (“UGC”) usage rights & tracking, and delivery of assets to internal stakeholders
• Assist in maintaining and updating cross-functional retailer marketing calendars to ensure timely execution of campaigns and promotions
• Conduct competitive analysis to evaluate our brand's performance and compare it with competitors across different retailers
• Gather necessary assets and images from various sources to support third-party partners and enhance product presentations
• Assist with creation of content on an as needed basis

Benefits

• medical
• dental
• vision
• life
• accident
• critical illness
• disability insurance
• retirement savings plans and company match
• paid family leave
• education-related programs
• paid holidays
• discretionary vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level