Coordinator, E-Billing
Norton Rose Fulbright•San Antonio, TX
•Onsite
About The Position
The Coordinator, eBilling is responsible for the electronic invoice submission process. This includes the conversion, and maintenance of electronic Ledes files, and the submission and administration of electronic invoices through eBilling Hub, as well as specific vendors. This position is based in Austin, Dallas, Houston, Minneapolis, or San Antonio and will report to Manager, Billing.
Requirements
- Minimum three years of experience with electronic billing, preferably in a law firm or professional services environment.
- Experienced with Excel, Word, and Outlook.
- Strong written and verbal communication skills.
- Strong attention to detail.
- Superior customer service skills and a team player.
- Ability to multi-task and meet deadlines in a fast-paced business environment.
Nice To Haves
- Bachelor’s or associate degree, preferred.
- SAP experience preferred.
- LEDES file experience a plus.
- Knowledge of eBilling Hub a plus.
Responsibilities
- Submit electronic billing invoices and utilize eBilling Hub to manage their progress until invoices are ultimately accepted by the client.
- Work as a team with other ebillers to ensure seamless process.
- Maintain log of all submissions and send timely reminders regarding rejected invoices until the issues are resolved.
- Provide excellent and responsive customer service to legal and administrative personnel in both domestic and foreign offices.
- Work collaboratively with billing coordinators around the Firm to ensure proper policies and procedures are being followed; develop improvements to these policies and to overall electronic billing efficiencies.
- Work collaboratively with the Collections Team to ensure aged electronic invoices are properly submitted.
- Work collaboratively with the Billing Team to analyze, identify, recommend, and implement improvements to electronic billing policies and efficiencies; utilize management reports and troubleshoot electronic billing issues.
- Meet with lawyers or practice coordinators to discuss electronic billing processes when requested.
- Perform other projects and duties as assigned by management.
Benefits
- Access to three medical insurance plans
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Pre-tax benefits such as health savings and flexible spending accounts
- 401(k) savings plan
- Profit-sharing plans if eligible
- Fertility benefits
- Commuter benefits where applicable
- Student loan assistance refinancing options
- Competitive paid time off plan (minimum of 20 days off based on role and tenure)
- Generous paid maternity leave
- Paid paternity leave (parental leave) benefit (minimum of 14 weeks)
- Child care support through a back-up care program
- 11 Firm holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
