COORDINATOR, DONOR EXPERIENCE

Paralympic•Ottawa, ON

2d•CA$40,000 - CA$45,000•Remote

About The Position

The Paralympic Foundation of Canada (PFC) is seeking a Coordinator, Donor Experience to join our Foundation team. Reporting to the Senior Manager, Donor Experience and working closely with the PFC and Canadian Paralympic Committee (CPC) staff teams, the Coordinator, Donor Experience will play a key role in donor relations by executing individual giving campaigns and stewardship strategies required to obtain and retain donations from generous Canadians. This role provides administrative and organizational support to implement individual fundraising strategies. It also plays a key role in PFC’s signature fundraising event, ParaTough Cup, by supporting team recruitment, participant fundraising, and donor stewardship. This position also manages the donor database, coordinates fundraising campaigns (direct mail and digital), supports donor communications and events, and oversees project timelines and reporting. The Coordinator, Donor Experience, develops and maintains professional relationships with donors, sponsors, partners, and volunteers. The successful candidate will be able to demonstrate strong communication, organizational, and technology skills. Knowledge of donor management products is a definite asset.

Requirements

An undergraduate degree or diploma in a relevant discipline or a combination of training and related experience.
Experience in philanthropic communications and creative writing
Strong working knowledge of modern and progressive fundraising techniques, donation administration, and management
Exceptional interpersonal abilities, as well as skills in leading and mobilizing others.
Excellent verbal and written communication skills in English; ideally also in French.
Ability to work with autonomy, multitask, and effectively establish priorities and meet deadlines.
Mastery of Word, Excel, PowerPoint, and Outlook.
Demonstrated ability to work effectively and collaboratively with both internal and external colleagues (e.g., CPC employees, vendors, sub-contractors)

Nice To Haves

Knowledge of fundraising database software will be considered an asset.
Knowledge of the sport system is considered an asset
Experience working in the field of fundraising and/or communications
Solid understanding of current fundraising and communication methods
Experience establishing and managing operational plans and budgets
Experience working in a national context and with other cultures
Experience managing change using innovative ideas and processes
Experience as a Paralympian is considered an asset

Responsibilities

Work closely with internal stakeholders to help develop and implement innovative and original fundraising initiatives, including: Games campaigns (taking place before and during Paralympic Games) and Annual campaigns
Support key fundraising events such as the ParaTough Cup events, including: Team recruitment organization and outreach, Energize, motivate, and inspire participants to meet and exceed fundraising goals, Pre- and post-event communications, Day-of-event support
Act as the primary user of the PFC’s donor database, including conducting regular reviews and maintenance, and acting as the internal product expert and educator.
Support the execution and implementation of partner and stakeholder-led fundraising initiatives
Support the development of concepts to convert first-time donors into regular and/or monthly donors
Execute regular donor recognition and stewardship to maximize support
Engage with Paralympic Foundation of Canada’s unique audience segments to maximize support
Be the front-line support for all general Paralympic Foundation of Canada telephone and electronic communications
Work with the Marketing and Communications team to support the implementation of PFC’s social and digital strategy
Other related duties