Coordinator, Data Support

Black Cultural Zone CDC • Oakland, CA

25d • $32 - $32 • Hybrid

About The Position

Join the Black Cultural Zone CDC as a Data Support Coordinator! Are you a systems-oriented professional with a passion for data integrity and a commitment to measurable community impact? Black Cultural Zone Community Development Corporation (BCZCDC) is seeking a Data Support Coordinator to serve as the operational backbone for our data collection and tracking systems. This role is essential for maintaining the organizational "truth" required for strategic growth and reporting. You will work closely with the "Centers of Excellence" network to ensure functional technical systems, accurate documentation, and the support needed to translate community work into measurable data. This position is vital for providing the infrastructure and operational support necessary to advance our mission of centering Black arts, culture, and economics in East Oakland. We are excited to welcome a new member to our Strategic Management Services (SMS) team who is ready to bring technical curiosity and organizational mastery to our data workflows.

Requirements

• Demonstrated experience in data entry, infrastructure support, or technical coordination is required.
• Must possess extreme attention to detail for record-keeping and the communication skills to provide patient, clear technical guidance to staff.
• Must be able to work at a standard computer terminal and travel occasionally to BCZ hubs and partner locations.

Nice To Haves

• Experience in a non-profit or community-based setting is preferred.
• Familiarity with data toolkit components (e.g., Excel/Sheets, SQL, Tableau, R/Python) is preferred.
• The ability to proactively master new digital tools and stay agile as processes evolve is essential.

Responsibilities

• Infrastructure Maintenance: Support the Manager in managing and updating data design and technical infrastructure.
• Process Documentation: Work with teams to map, document, and update standard operating procedures (SOPs) for data collection and management to ensure organizational consistency.
• Data Entry & Integrity: Execute regular data entry and perform audits to ensure data quality and security across all platforms.
• Metric Documentation & Reporting: Support teams in updating Key Performance Indicators (KPIs) and gather information for regular reporting cycles to ensure accurate data for stakeholders.
• Technical Assistance & Coordination: Provide real-time technical assistance for data tools through "Open Office Hours" and collaborate with the Qualitative Coordinator to align metrics with narrative stories.
• Team Collaboration: Attend in-person meetings, participate in "all the BCZ things," and contribute to monthly initiative success reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed