Coordinator, Corporate Services

Four Seasons Hotels and Resorts•Toronto, ON

5d•CA$65,000 - CA$72,000•Onsite

About The Position

The Corporate Services Coordinator plays a key role in delivering exceptional workplace and operational support that enables a seamless employee and visitor experience. This role contributes to the efficiency and effectiveness of Corporate Services by coordinating day-to-day office operations, workplace services, and administrative activities.

Requirements

One to three years of experience in corporate services, facilities coordination, office administration, workplace operations, or a related field.
Post-secondary education in Facilities Management, Office Administration, or a related discipline.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Working knowledge of workplace operations, building maintenance processes, vendor management, and basic budgeting principles.
A strong communicator with exceptional interpersonal skills and the ability to build positive working relationships across all levels of the organization.
Comfortable collaborating with employees, leaders, vendors, and external service providers in a professional and service-oriented manner.
Highly organized with strong planning, coordination, and time management skills.
A proactive and resourceful professional who demonstrates initiative, accountability, and sound judgment.
Able to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
Skilled in developing, maintaining, and analyzing tracking spreadsheets, reports, and operational data.
Customer-focused with a commitment to delivering a positive workplace experience and high-quality service.

Nice To Haves

Facilities-related certifications and/or designations (e.g., IFMA, BOMI) are considered an asset.
Experience using accounting, expense management, or procurement systems (e.g., SAP Concur) is an asset.

Responsibilities

Serve as a key point of contact, delivering responsive and professional support to employees, consultants, and visitors.
Supporting building operations-related requests submitted through Corporate Services Help Desk.
Assist Corporate Services Manager to document and maintain Corporate Services SOPs.
Maintain contact files for Corporate Services department.
Prepare routine reports, including occupancy data and other departmental metrics, as required.
Conduct new hire orientations and building tours.
Provide back-up coverage at reception as needed.
Provide general support and complete other duties assigned with an effort to build collaborative working relationships across departments and teams.
Assist in managing maintenance requests (office furniture repairs, climate control, burnt out light bulbs etc.).
Conduct building inspection at least two times a week to proactively identify facility-related issue and reporting noted deficiencies to Corporate Services Manager.
Coordinate and oversee service vendors supporting building operations and maintenance, including HVAC, mechanical, electrical, elevator systems, waste management, and general building repairs.
Assist Corporate Services Manager in managing FindMe/office floor plans.
Support workplace relocation and office move activities as required.
Assist Corporate Services Manager in managing desk booking and seat allocation to employees.
Process and upload facilities and utilities-related invoices to Concur Invoice with proper coding.
Order general facilities supplies on a monthly and ad-hoc basis including cleaning supplies.
Review expense reports and re-class as required.
Produce Purchase Requests.
Liaise with vendors on scheduling of services, requests, and billing.
Assist with the creation of employee and consultant access badges, as needed.
Coordination of security equipment maintenance.
Assist with after office hours security and/or facilities inquiries.
Support on-site events in partnership with internal stakeholders helping to deliver positive and engaging experiences.
On-site event coordination in partnership with internal stakeholders.
Coordination of employee ergonomic assessments.
Monthly inspection of all on-site health and safety supplies and equipment.
Support Health & Safety committee and Fire Warden program by participating in committee meetings, inspections, and related events.