Coordinator, Community Outreach & Education

Toronto and Region Conservation Authority (TRCA)Toronto, ON
Onsite

About The Position

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides. TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development. TRCA was recently recognized as a Greater Toronto’s Top Employer for 2026 and a Canada’s Greenest Employer for 2026. The Coordinator, Community Outreach & Education is responsible for supporting the development, coordination and facilitation of the Climate Ready Homes program as part of the Sustainable Neighbourhoods team. This includes conducting home consultations with homeowners, promoting the program through marketing, coordinating educational workshops in communities, tracking and reporting on program metrics and successes to funders and liaising with internal and external stakeholders to effectively advance TRCA’s strategic goals.

Requirements

  • Post-secondary diploma or degree in Environmental Studies, Social Studies, Climate, Water Resources, Planning or a related field
  • Valid Ontario Class G2 driver's license
  • 2+ years of experience providing program coordinator or administration
  • Experience working in interdisciplinary teams and in an urban sustainability context
  • Working knowledge and understanding of urban sustainability in a retrofit context
  • General knowledge of environmental benefits of tree planting, energy and water conservation and lot level stormwater management
  • Able to comprehend written documentation and procedural guidelines; skilled in writing clear correspondence (concise, logical, grammatically correct)
  • Strong written and verbal communication skills to communicate project status for various audiences
  • Ability to engage with partners and the public and communicate effectively with tact and courtesy
  • Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines
  • Demonstrates responsiveness to internal and external customer requests and needs
  • Demonstrated ability to proactively identify problems in a timely manner, seeking the appropriate level of support to solve issues
  • Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint

Responsibilities

  • Delivers home consultations and customized demonstrations to homeowners on targeted home retrofits, building trusted relationships with homeowners and motivating action.
  • Organizes the logistics, communications, and plans for the execution of training, education and community engagement programs, projects and events
  • Designs, develops, and delivers workshops, programs, training and/or other types of educational activities to engage diverse audiences in various forms, including community, school, business and other stakeholder forums
  • Monitors, reports and tracks metrics related to event and program deliverables, while undertaking research into industry best practices
  • Meets with internal and external stakeholders as required to support the execution of education and training and community outreach programs and events
  • Designs and deliver tailored marketing and promotion including letters, flyers, signage, website, and social media content
  • Supports financial tracking and reporting as well as sustainability of metrics
  • Coordinates and consolidates information and data for grant proposals
  • Manages equipment/supply inventories and promotional and program materials, replaces, repairs or purchases equipment for programs
  • Supports employees/volunteers/contractors, as applicable, ensuring health & safety policies and practices, and other TRCA policies are adhered to

Benefits

  • opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment
  • Working with experts within our field
  • join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare)
  • Makes a positive difference in the communities we serve.
  • Fosters high performance and collaborative teams.
  • Provides continuous learning and development opportunities.
  • Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
  • Pregnancy & Parental Leave Top-Up Program.
  • Provides unique TRCA Perks.
  • Provides flexible work arrangements in accordance with organizational policy and operational requirements; however, they are not guaranteed and are subject to approval.
  • Offers potential for career growth and advancement.
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