Coordinator Communications (Temporary)

Hilton Grand VacationsOrlando, FL

About The Position

As a Coordinator, you will play a vital role in our Consumer Communications team, focusing on operational support for digital communication campaigns. Your expertise will ensure the successful management and execution of initiatives that engage and inform our valued Members, Owners, and Guests. By partnering with various teams, you will contribute to data-driven decision-making and enhance the overall consumer experience.

Requirements

  • 1-3 years of experience in communications, marketing operations, or digital marketing support.
  • Excellent organizational skills with the ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Excel for reporting and data compilation, and PowerPoint for presentation development.
  • Strong written and verbal communication skills, particularly for internal operational communication.
  • Ability to collaborate effectively in a fast-paced, cross-functional environment.
  • A keen eye for detail and a proactive approach to problem-solving.

Nice To Haves

  • Experience with Adobe Campaign or Salesforce Marketing Cloud is an asset.
  • Familiarity with consumer behavior and digital communication trends is preferred.
  • A passion for delivering exceptional consumer experiences and a commitment to continuous improvement.
  • A positive, collaborative attitude and a willingness to learn and grow within the team.

Responsibilities

  • Provide administrative support for consumer digital campaigns, including email and owned-channel initiatives.
  • Manage campaign setup, tracking, and reporting using Adobe Campaign and Salesforce Marketing Cloud.
  • Compile and maintain campaign performance reports and metrics using Excel.
  • Create clear PowerPoint presentations to communicate campaign insights to stakeholders.
  • Organize and maintain the Consumer Communications library, ensuring easy access to campaign records and resources.
  • Document and maintain campaign processes, calendars, and workflows for consistency.
  • Collaborate with the Consumer Communications team to meet campaign timelines and approvals.
  • Serve as a key point of coordination between various teams for campaign execution queries.
  • Offer general administrative support for meetings, materials, and project coordination as needed.

Benefits

  • Day One medical, dental and vision insurance
  • 401K plan
  • Paid Time Off (PTO) program
  • extraordinary travel benefits
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