Coordinator Charge Revenue Integrity - RIO (Remote)

Trinity HealthLivonia, MI
$25 - $38Remote

About The Position

Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations. May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals. This is a remote position with a pay range of $25.0209-$37.5313.

Requirements

  • Associate’s degree in healthcare, business administration, finance, accounting, or related field or equivalent experience considered in lieu of degree.
  • Minimum three (3) years of relevant coding and charge control work experience in a hospital and/or Physician Practice environment and experience in revenue cycle, billing, coding, and/or patient financial services.
  • Must possess a demonstrated knowledge of clinical processes, charge master maintenance, clinical coding (CPT, ICD-10, revenue codes & modifiers), charging processes & audits, & clinical billing.
  • Working knowledge of third-party payer rules & requirements, computer operations & electronic interfaces related to charge documentation, capture & billing is required.
  • Knowledge of charge capture, reconciliation, error management operations & overall revenue cycle operations required.

Nice To Haves

  • Registered Nurse, strongly preferred
  • Knowledge of Ambulatory Payment Classification (APC), & Outpatient Prospective Payment System (OPPS) reimbursement structures & prebill edits including Outpatient Coding Edits (OCE)/Correct Coding Initiative (CCI) edits & Discharged Note Final Billed (DNFB).
  • Knowledge of clinical documentation improvement processes strongly preferred

Responsibilities

  • Coordinates operational, technical & / or clerical support services that enhance or improve coordination, preparation & flow of the department process & core work.
  • Plans & organizes workflows & prioritizes customers’ needs.
  • May lead a small team; serves as a mentor.
  • Creates & maintain procedural standards & records as appropriate for role.
  • Develops & maintains educational programs for the team members, including new employee orientation.
  • Utilizes multiple system applications for data collection & management.
  • Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
  • Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
  • Collaborate on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
  • Helps to identify opportunities, develop solutions & lead the team through resolution.
  • Employs effective & respectful written, verbal & nonverbal communications.
  • Develops an environment of mutual confidence & trust through collaborative relationships.
  • Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives.
  • Proactively recognizes, addresses & / or escalates organizational, operational & / or team conflicts.
  • Performs work in a caring, collaborative & safe manner that complies with regulatory standards.
  • Maintains a safe, functional & organized workspace environment.
  • Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards.
  • Accountable for continuous role-based self-development & leadership growth.
  • Supports the professional growth of team members.
  • Self-monitors & initiates corrections & / or seeks assistance & / or guidance when needed.
  • Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
  • Responsible for ensuring accurate CPT/HCPCS documentation for the patient billing process and educating colleagues and ancillary departments in accurately documenting services performed and using the appropriate codes representing those services.
  • Responsible for charge capture in Revenue Integrity assigned areas.
  • Review's chart, including nursing notes, physician orders, progress notes, and surgical or specialty notes thoroughly to interpret and validate and/or extract all charges.
  • Verifies charges captured on the correct patient, correct encounter, correct date of service, with any required modifiers.
  • Review's documentation, abstracts data and ensure charges/coding are in alignment within AMA and Medicare coding guidelines.
  • Performs coding functions, including CPT, ICD-10 assignment, documentation review and claim denial review.
  • Responsible for working the pre-bill edits within key metrics, including but not limited to OCE/CCI, & DNFB.
  • Provides “at-elbow support” to ancillary departments including but not limited to; ensuring supply charges are appropriate captured (may include implants), identify duplicate charges and initiate appropriate communications when there are documentation and/or charge deficiencies or charge errors.
  • Performs charge entry, charge approvals, and/or quality charge reviews; including but not limited to, appending modifiers, and checking clinical documentation.
  • Provides feedback to intra-departmental Revenue Integrity colleagues including areas of opportunity.
  • Responsible for coding and/or validation of charges for more complex service lines, advanced proficiencies in surgical or specialty coding practice.
  • Educates clinical staff on need for accurate and complete documentation to ensure revenue optimization and integrity.

Benefits

  • Equal Opportunity Employer
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