Coordinator-Cardio Specialist

Loma Linda • Loma Linda, CA

4d • $26 - $32 • Onsite

About The Position

The Coordinator-Cardiovascular Services will be assigned to patients who require special coordination due to the complexity of their illness and treatment being offered, or a pattern of frequent utilization of the acute hospital and other services to assist patients with overcoming barriers that might hinder the patient from achieving health goals or quality of health services and is responsible to provides direct and indirect care for specific patients seeking Electrophysiology, Heart Failure, Cardiac Vascular, or Congenital Heart Disease services. Performs a variety of duties within the unlicensed assistive personnel scope of practice that includes, but is not limited to, following a physician’s care plan, maintaining frequent telephone and face-to-face contact with the patient along the continuum of care. Serves as a liaison and care coordinator working with the entire interdisciplinary team coordinating care between the Hospital diagnostic and procedural labs, the outpatient clinic, other external partners, the patient and/or the responsible parties and will be knowledgeable of the benefits and resources available to the patient, patient registration, data collection and administrative tasks. Works with on-site physician to manage a wide range of education and highly specialized concierge services specific to this population of patients. Utilizes interpersonal skills to maximize excellence in customer service, safe patient care and professionalism. Performs other duties as needed.

Requirements

• High School Diploma or GED required.
• Graduate of a Medical Assistant (MA) required.
• Minimum one year of clinical experience required.
• Basic knowledge of medical terminology required.
• Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) required.
• Basic knowledge of patient rights required.
• Able to read.
• Able to write legibly.
• Able to speak in English.
• Able to relate and communicate positively, effectively and professionally with others.
• Able to use computer, printer and software programs necessary to the position.
• Able to operate and troubleshoot equipment required for the position.
• Able to perform secretarial duties as needed for position.
• Able to be assertive and consistent in following policies.
• Able to work calmly and respond courteously when under pressure.
• Able to accept and follow directions.
• Able to perform basic math functions.
• Able to manage multiple assignments effectively.
• Able to organize and prioritize workload.
• Able to collaborate with nurse/physician in charge to problem solve.
• Able to recall information with accuracy.
• Able to pay close attention to detail.
• Able to function within medical assistant scope of practice.
• Able to distinguish colors.
• Able to hear sufficiently for general conversation in person and on the telephone.
• Able to identify and distinguish various sounds associated with the work place.
• Able to see adequately to read computer screens, medical records and written documents necessary to position.
• Medical Assistant certification required.
• Basic Life Support (BLS) certification from the American Heart Association (AHA) required.
• Valid/current unrestricted California Drivers License required.
• Valid/current auto insurance required.

Nice To Haves

• Licensed Vocational Nurse (LVN) preferred.
• Spanish preferred.
• Active Licensed Vocational Nurse (LVN) certificate preferred.
• Certified Medical Administrative Assistant (CMAA) certification or Certified EKG Technician (CET) certification through National Healthcareer Association (NHA) within 6 months of eligibility.

Responsibilities

• Follows a physician’s care plan.
• Maintains frequent telephone and face-to-face contact with the patient along the continuum of care.
• Serves as a liaison and care coordinator working with the entire interdisciplinary team.
• Coordinates care between the Hospital diagnostic and procedural labs, the outpatient clinic, other external partners, the patient and/or the responsible parties.
• Is knowledgeable of the benefits and resources available to the patient.
• Performs patient registration, data collection and administrative tasks.
• Works with on-site physician to manage a wide range of education and highly specialized concierge services specific to this population of patients.
• Utilizes interpersonal skills to maximize excellence in customer service, safe patient care and professionalism.
• Performs other duties as needed.

Benefits

• Equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law.
• Reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability.
• Accommodation assistance with accessing job listings or completing an application, or during any other phase of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED