Coordinator, Business Intelligence

Davis Polk & Wardwell LLP•New York, NY

4d•$70,000 - $80,000•Onsite

About The Position

The Business Intelligence team supports the firm across a broad spectrum of activities in support of new business and client relationship-building and strategic management decision making. The Business Intelligence team’s functions include detailed client and market intelligence; strategic analysis of industry, market and geopolitical trends; predictive analytics to identify new business opportunities; and competitive intelligence. Working under the direction of the Senior Manager of Competitive Intelligence & Strategic Projects, the Coordinator monitors news and market developments and helps maintain the team's internal newsletters and alerts, pulls and organizes data to support dashboards and recurring reporting, and researches internal firm data such as CRM and matter relationships to uncover meaningful connections. The role also provides support for competitive intelligence on peer firms, helping equip attorneys and Business Development professionals with timely, well-organized information that supports firm strategy and business development decision-making.

Requirements

Skilled in use of Microsoft Excel (including data organization, charts, and pivot tables) and PowerPoint
Strong research and analytical skills, with the ability to gather information from a variety of sources and help synthesize it into clear, objective, and actionable insights
Familiarity with, or a strong interest in learning, CRM systems, legal directories and market databases (e.g., Leopard, ALM Law.com Compass, Chambers), and other research and reporting tools
Interest in the legal industry and the business environment affecting the firm’s clients and the firm’s competitive position
Superb attention to detail
Ability to multi-task in a deadline-driven environment
Excellent written and verbal communication skills
Excellent time-management skills, with a proactive approach to anticipating obstacles
Passion for client services and collaboration with other business services departments
Keen interest in researching and improving data and leveraging technology to increase efficiencies and improve internal processes
Bachelor's degree
2-3 years of experience working in a professional services environment preferred

Responsibilities

Conduct research on companies, industries, markets, and clients to support business development initiatives and strategic planning, and assist in preparing research summaries and target reports for Business Development professionals and attorneys.
Monitor news and market developments affecting clients, prospects, competitors, and key sectors, and help compile, produce, and maintain the team’s internal newsletters and news alerts for attorneys and Business Development professionals.
Serve as a key resource for CRM and LinkedIn data, identifying relevant relationships, client connections, and prior matters, and reviewing and updating contact records as necessary.
Collaborate with the Business Development team and other Business Services groups to update, refine, and enhance the quality and completeness of internal data in support of firm strategy and business development initiatives.
Assist with recurring and ad hoc data pulls, data validation, and data organization to support Power BI dashboards and reporting needs.
Assist with spreadsheets, charts, tables, and presentation materials to support the analysis and presentation of information to Business Development leadership and other firm stakeholders.
Collaborate with internal teams to compile biographical materials and “look books” on clients, prospects, and industry peers for attorneys in advance of conferences, meetings, and other business development opportunities.
Provide support for competitive intelligence on peer firms by compiling and organizing information from company and law firm websites and external research tools, such as Leopard, ALM Law.com Compass, and Chambers.
Identify opportunities to improve internal processes for research, data maintenance, and reporting, and help execute improvements to related workflows.
Special projects and other duties, as assigned by the Senior Manager