About The Position

Responsible for providing administrative support; including correspondence, memos, reports, and other documents which may be complex and/or confidential in nature; may perform analysis for key bank analytics along with the delivery and execution of Business Banking key initiatives.

Requirements

  • Five (5) to eight (8) years of administrative experience preferred.
  • Strong computer skills including Microsoft Word and Excel and Outlook.
  • Good organizational skills.
  • Detail oriented.
  • Ability to meet deadlines.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
  • Good written and verbal communication skills.
  • High School Diploma/GED required.

Responsibilities

  • Receives and directs incoming telephone calls, answers questions and inquiries, takes and relays messages and may provide information in the Group Head’s absence as necessary.
  • Maintains manager’s calendar, makes appointments and travel arrangements as necessary.
  • Prepares and provides data insights for activities related to achieving Business Banking growth initiatives.
  • Maintains appropriate files and records which may be confidential in nature and orders supplies when necessary.
  • Assists with scheduling events, training, and preparation of Business Banking training initiatives.
  • Develops and maintains healthy working relationships with retail banking regions, and marketing team.
  • Communicates expectations, responds promptly to needs and ensures projects progress to an on-time completion.
  • Maintains proper knowledge and insights of Business Banking products and processes.
  • May assist with special projects and reports as requested by the Group Head.
  • Responsible for the completion of all compliance training and compliance requirement responsibilities related to the position.
  • Must understand all applicable laws and regulations that apply to the position and comply with the requirements.
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