Coordinator, Benefits Eligibility and Authorization
Cardinal Health
•$16 - $19•Remote
About The Position
Benefits Eligibility and Authorization provides services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Requirements
- HS Diploma, GED or equivalent experience preferred
- Basic math skills preferred
- Medical and Healthcare experience preferred
- Call Center Experience preferred
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Responsibilities
- Physician interactions (verbal calls, clinical prescribing questions, diagnosis validation, outbound fax resolution, etc)
- Reviews and executes according to departmental SOPs for medical documentation
- High attention to detail
- Ability to multi-task in a fast-paced work environment
- Achieve productivity measures and maintain standardized quality metrics
- Identify, support and demonstrate the Company's culture and values to ensure quality service to both internal and external customers
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
