Coordinator Ambulatory Clinic - POC Medicine

WVU Medicine•Morgantown, WV

About The Position

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Participates in the supervision and coordination of all aspects of nursing care and clinical operations within the Ambulatory Department. Oversees, coordinates and assists in implementing quality assurance for direct patient care and clinical follow-up. Maintains flow of patient care in all clinical settings. Supports department leadership team by demonstrating effective leadership communication and conflict resolution skills.

Requirements

Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Obtain certification in Basic Life Support within 30 days of hire date.
Two (2) years of nursing experience.
Knowledge of and appropriate application of the nursing process.
Knowledge of professional theory, practice and procedure.
Ability to communicate clearly with patients, families, physicians, and other employees.

Nice To Haves

Bachelor’s degree in Nursing (BSN).
One (1) year management/supervisory experience.

Responsibilities

Assists Manager with the supervision of clinical support staff and the coordination of patient care in the ambulatory clinic.
Assists with planning staff needs, developing, and distributing daily work assignments and monthly staff schedules.
Collaborates with department leadership and support staff using indicators, such as, regulatory agencies, new policy development, new technology, patient case study and quality assurance monitors, to prioritize educational needs.
Assesses employee learning needs and develops orientation and education plans.
Assists departmental in the development of annual competency analysis system requirements and criteria to assure knowledge, skills and attitudes that are necessary to fulfill role expectations in the institution.
Through daily rounds, assesses patient/family satisfaction issues and takes appropriate action to resolve.
Ensures compliance with all regulatory agency requirements.
Collaborates with Clinic Manager in developing department specific standards, policy, procedures, protocols, documentation, and forms.
Assists in coordinating outreach efforts, including community health clinics, physicals and testing. Assist coordinating office practice based clinical research data collection per research protocols.
Provides input to the Director/Manager on hiring, retention, interviewing and recruitment of staff.
Provides on-going feedback to employees concerning job performance. Coaches and counsels employees, under the direction of the Director/Manager.
Assists with equipment ordering, knowledge of clinical service contracts, reference lab services and purchases clinical and lab supplies.
Assesses patient problems including type and level of care needed through phone and face-to-face triage to maintain efficient clinic flow and effective patient care.
Assists Department Leadership in resolving patient complaints.
Performs clinical Staff RN duties within the clinic as necessary.