Coordinator, Accounts Receivable

Headquarters • Middle River, MD

1d • $49,000 - $67,000

About The Position

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with. As an Accounts Receivable Coordinator you are managing and monitoring incoming customer payments to ensure accurate, timely, and complete collection of revenue. This role supports the organization’s cash flow by posting payments, reconciling accounts, resolving billing discrepancies, and following up on past-due balances. The Coordinator collaborates with internal teams and external customers while maintaining accurate financial records and compliance with company policies and accounting standards. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Requirements

• High School Diploma or General Education Degree (GED)
• Strong communication skills both oral and written form required.
• The incumbent must be familiar with computer software, specifically Word Processing and Spreadsheet software including Word and Excel.

Responsibilities

• Contacts customers via phone or email collect outstanding debt.
• Resolves customers issues with regards to billing, forwards any billing corrections to appropriate departments.
• Reviews credit holds and determines if a call or order can be released. Contacts customer and informs account sales rep if an account is being held for non-payment.
• Opens incoming payments received via USPS. Logs in a daily tally spreadsheet of checks received. As needed posts payments in Eauto.
• Codes ACH CPC’s and posts payments into Eauto.
• Process credit card and ACH debit payments.
• Reviews and mails out customer’s statements monthly.
• Prepares and submits accounts to collections agency as needed.

Benefits

• We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED