Coordinateur(rice) marketing et communication

Four Seasons Hotels and Resorts • Montreal, QC

3d • Onsite

About The Position

The Four Seasons Hotel Montreal is looking for an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset. Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture. The role of the Marketing Coordinator is primarily to assist the marketing, public relations, and sales teams. The candidate must be an excellent team player with a strong interest in sales, marketing and public relations.

Requirements

• Excellent communication and presentation skills in French, both written and verbal.
• An advanced level of English is required to negotiate with international clients, prepare proposals, contracts, and presentations in English, as well as maintain business relationships with international partners.
• Outstanding interpersonal skills and a service mindset tailored to a high-end clientele.
• Strong stress management skills with the ability to prioritize in a fast-paced, dynamic environment.
• Team player with autonomy, resourcefulness, and a consistently professional attitude.
• Highly organized with strong attention to detail and the ability to multitask efficiently.
• Creative, proactive, and with a strong sense of aesthetics.
• Experience in marketing, sales, or digital content creation; photography is an asset.
• Solid computer skills: MS Office (Word, Excel, Publisher, PowerPoint), Opera, and Golden.
• 2 to 3 years of prior experience in a similar role.
• College diploma in a relevant field (communication, marketing, hospitality, or other).

Nice To Haves

• Photography is an asset.

Responsibilities

• Participate in the implementation of an annual public relations and communications plan, including content writing (press releases, bios, story pitches).
• Collaborate with departments to develop impactful stories and create experiences aligned with the hotel’s positioning.
• Provide day-to-day administrative support to the PR & Marketing function, ensuring smooth coordination across departments.
• Prepare and distribute meeting agendas in advance; document and circulate clear recap notes, action items, and follow-ups.
• Maintain and organize the hotel’s shared marketing and PR resources (image libraries, press kits, documents, and assets) to ensure accessibility and consistency.
• Support media relations: target publications, coordinate visits/interviews, and build new media contacts.
• Secure editorial coverage through brand agencies, B2B, and Restaurant & Bar PR opportunities.
• Participate in local events and explore brand and tourism partnership collaborations.
• Track PR results, prepare reports, monitor competitors, and contribute to the improvement of the marketing dashboard.
• Manage calendars, bookings, and logistical coordination for shoots, interviews, and PR activations.
• Ensure proper application of visual identity throughout the hotel and outlets.
• Coordinate and create promotional items, newsletters, and seasonal brochures.
• Assist in producing and coordinating photo and video shoots.
• Support sales, catering, and reservations teams by reviewing sales materials to ensure alignment with brand guidelines and hotel positioning.
• Manage the hotel, restaurant, and bar social channels with engaging and brand-aligned content.
• Oversee community management and monitor conversations related to the hotel, luxury sector, and local market.
• Leverage social media to amplify key messages and strengthen organic engagement.
• Track deliverables for media and influencer collaborations (content, tags, usage rights, timelines).
• Apply a data-driven social media strategy using monitoring and analytics tools.
• Coordinate influencer collaborations and integrate user-generated content.
• Supervise the hotel’s online and offline presence across all channels, ensuring consistency and alignment with brand positioning.
• Support digital marketing initiatives (SEO, PPC, email, display advertising) with internal teams and agencies.
• Collaborate with operations to promote the Four Seasons app, guest data collection, and online reviews.
• Manage the local mailing list and maintain a targeted communication calendar.
• Monitor online reputation and conduct competitive benchmarking to optimize content and digital performance.

Benefits

• Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
• Discounts at MARCUS Restaurant and the Guerlain Spa
• Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
• Complimentary meals per shift at Café 1440
• Employer-contributed retirement plan
• Paid vacation plus two additional floating holidays per year
• Strong training and development programs
• Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree