Coord, Patient Financial Services

Western Reserve • Cuyahoga Falls, OH

2d • Onsite

About The Position

This role involves extensive utilization of system tools to ensure accurate and timely patient financial information. The coordinator collects and verifies demographic information, insurance coverage, and referring physician data. They also provide financial counseling to patients, work with insurance companies for proper and timely payments, and act as a patient advocate for billing issues.

Requirements

• Two (2) years of related financial experience can substitute for degree requirement.
• Two (2) years experience in medical insurance verification and other hospital finance areas.
• Knowledge of verification requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers compensation and other third party payors.
• Strong analytical and financial assessment abilities.
• Ability to maintain a close attention to a variety of details required in order to perform duties efficiently.
• Excellent oral and written communication skills required.
• Ability to pass medical terminology test administered by HR.
• Ability to pass data entry alpha numeric test administered by HR.
• Knowledge of Microsoft Word and Excel.
• Windows based PC experience and the ability to operate facsimile and other related office equipment.

Nice To Haves

• Associates degree in business or closely related field preferred.
• Experience in patient advocacy preferred.

Responsibilities

• Ensure accurate and timely patient financial information is in place through extensive utilization of system tools.
• Collect and verify demographic information, insurance coverage, and referring physician data for the service line.
• Provide financial counseling services to patients.
• Work with insurance companies to ensure proper and timely payments for all related service line services.
• Act as an advocate for the patient when billing problems occur.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree