Cookie Delivery Driver

Insomnia Cookies•Chattanooga, TN

About The Position

Insomnia Cookies is hiring a Cookie Delivery Driver for its Chattanooga store at 1351 Broad St Suite 103. The role delivers cookies, milk, ice cream, and other orders to customers while also supporting bakery operations between deliveries. Drivers are expected to provide friendly, professional hospitality, ensure orders are accurate and arrive in good condition, and help create a positive guest experience. Work is split between the bakery and driving in the community. The position involves a fast-paced bakery environment and driving in varying weather and traffic conditions. Peak business periods include evenings, late nights, weekends, and holidays; scheduling needs vary by location.

Requirements

  • Must be at least 18 years old.
  • Valid driver's license and safe driving record.
  • Access to a reliable, insured vehicle that meets company requirements; valid registration and insurance meeting state minimum requirements.
  • Must be able to pass a motor vehicle background check.
  • Smartphone capable of running company delivery applications and a data plan.
  • Must be legally eligible to work in the United States.
  • Availability to work evenings, nights, weekends, and holidays.
  • Excellent time-management and organizational skills.

Nice To Haves

  • Knowledge of the two-mile radius surrounding the store.

Responsibilities

  • Check orders for quality and accuracy before they leave the store.
  • Deliver orders safely, accurately, and on time, ensuring they arrive warm and complete.
  • Use GPS, delivery technology, and the company delivery app; provide accurate customer status updates and follow safe driving practices.
  • Provide positive, professional customer service in person and by phone.
  • Welcome bakery guests and provide friendly service between deliveries.
  • Prepare, package, and organize delivery and pickup orders; help bake and package cookies and other treats as needed.
  • Operate the register and process guest transactions.
  • Keep the bakery clean, organized, stocked, and food-safe.
  • Work with the bakery team to keep orders moving quickly and accurately.
  • Follow safety policies and traffic laws.
  • Help create a positive guest experience that encourages customers to return.

Benefits

  • Pay on Demand/Early Wage Access, including access to earned wages at the end of the day or next day.
  • Paid vacation and sick time off.
  • Flexible part-time work schedules and flexible scheduling.
  • Pet insurance.
  • Free cookies during shifts and employee discount.
  • Growth and promotion opportunities, including opportunities to advance to Shift Leader and other bakery leadership roles.
  • Competitive hourly pay plus tips.
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