Temporary Cook - Rochester, NY

Friendly Senior Living•Rochester, NY

1d•Onsite

About The Position

The temporary Cook in the Food Service Department is responsible for producing the menu items daily, while providing the highest level of service and quality food to the residents and guests of East Side. The Cook must have the ability to perform all Food Service production activities and may function in various roles of cook, baker, and cold preparations. Duties will be performed in compliance with policies and procedures and will be performed in a professional manner.

Requirements

Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including members, co-workers, vendors, family members and visitors.
Maintains and develops excellent rapport with all to ensure customer satisfaction for food quality and customer service.
Must report to work on time and adhere to attendance policy.
Must be able to maintain a high level of confidentiality regarding information about member, co-workers, vendors, family members and visitors.
Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal time and vacation time.
Willing and able to work overtime and weekends as required by the position and/or approved by management.
Have reliable transportation to and from work.
Must be clean and neat in appearance and have a “friendly,” hospitality-oriented, and service-oriented demeanor.
Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).
High school diploma or GED required.
One year of cooking experience in a large institutional kitchen required.
Knowledge of sanitation and food safety required.
Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels.
The ability to systematically gather information from a variety of sources, analyze the information, identify implications of data, draw appropriate conclusions, generate viable, alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
The ability and willingness to respect and value the differences and perceptions of different groups/individuals. This includes respecting, understanding, valuing and seeking out individual differences to achieve the vision and mission of the organization.
The ability to provide excellent service to external and internal customers. This includes seeking to meet customer needs and demands quickly and effectively; remaining calm and professional when dealing with internal or external customers that are difficult or upset; reviewing complaints from internal/external customers and takes action to remedy the complaint; and treating the customer as if he/she were valuable.
The ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working. This includes demonstrating persistence, heightening personal effort in the face of obstacles and adversity; pursuing excellence for self and organization; having a sense of urgency; and possessing ambition.
The ability to work productively and effectively when faced with stressful work situations and time pressures. This includes maintaining stamina and effective interactions with others under stressful working conditions and maintaining a calm, controlled, professional manner when facing high pressure and demanding situations.
The ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors. This includes being approachable and taking time to address employees’ personal and professional needs, as well as client and customer concerns; treating others with respect and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.
The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes fulfilling commitments; accepting constructive criticism; accepting responsibility for own performance, as well as that of the group; not accepting credit for the efforts or work of others; and avoiding conflict of interest situations.
The ability to speak clearly and politely to management, associates, and customers when conveying information, using correct grammar when speaking and not using slang terms; and targeting the amount, style, and content of the information to the needs of the receiver.

Nice To Haves

ServSafe certification preferred.

Responsibilities

Prepare and cook food for scheduled meals according to production numbers and HACCP guidelines.
Follow daily production sheets and recipes in production process.
Follow food safety guidelines for thawing, preparation, and cooking, cooling and re-heating menu items.
Separate food according to skilled nursing unit needs and main dining room requirements.
Maintain proper records associated with food production and service.
Take and record temperatures in food safety logs.
Maintain kitchen work area according to established sanitation and safety standards.
Ensure that the food prep and kitchen area are cleaned and sanitized at the end of your shift.
Ensure that the equipment is always in the right condition; report to Director or Supervisor when any fault occurs.
Assist other co-workers in times of emergencies.
Consult with Director and Supervisor to develop menu ideas.
Communicate specific needs for cooking to Director or Supervisor.
Maintain accurate food inventories.
Adhere to departmental standard of dress.
Comply with facility in-service requirements.
Maintain confidentiality of all information related to the organization, residents, participants, and staff that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.
Perform all other duties as assigned.