Full Plate Eatery, Cook

Seneca Gaming Corporation•Niagara Falls, NY

2d•Onsite

About The Position

The Cook is responsible for performing both large volume and small quantity cooking, following production sheets and recipes accurately, and maintaining a clean and safe work environment. All functions must be performed in accordance with Seneca Gaming Corporation’s policies and procedures, Internal Control Standards, and objectives. This role requires the ability to work in harmony with others in a strenuous environment, provide exceptional customer service, and maintain a professional demeanor. The Cook must also adhere to attendance guidelines, complete required training programs, and attend necessary meetings. Hours are determined by a 24-hour schedule.

Requirements

Must be 18 years of age or older upon employment.
Basic fundamentals of cooking skills required.
Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to stand, walk and move through all areas of the casino.
Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
Work environment involves some exposure to physical risk, which requires following basic safety precautions.

Nice To Haves

High school diploma or equivalent preferred.
One (1) year experience in professional food service preferred.
Previous customer service preferred.

Responsibilities

Complete prep work such as cutting/preparing food items.
Prepare and heat soups and sauces, meats, starches, fish, seafood & vegetables.
Perform back-up functions for the front line, including preparing and assembling dishes for front cooks and servers.
Prepare menu items to order during high volume periods.
Notify Sous Chef when supplies are running low.
Prepare all food items with strict adherence to food specifications in the recipe manual.
Assemble supplies and equipment needed for daily cooking activities.
Review production schedule to determine food requirements, including variety and quantity of food preparation.
Follow production sheets and other records as required.
Maintain clean work areas, utensils, and equipment.
Regulate temperatures of ovens, broilers, and grills.
Use a variety of pots, pans, and equipment to prepare food.
Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
Properly label, date & rotate all products to ensure safe keeping and sanitation.
Work in harmony with others under a strenuous environment.
Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
Maintain a professional work environment with supervisors, managers, and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.