Convention Services Manager
About The Position
JOIN OUR TEAM! We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Location: Embassy Suites by Hilton Red Wolf Convention Center
Requirements
- Must have at least one year of experience as a Convention Services Manager.
- Strong organizational and detail-management skills.
- Ability to coordinate multiple departments to meet client needs.
- Proficient in documenting, tracking, and reporting group activities.
- Competent in assigning and reviewing banquet/meeting room setups.
- Capable of providing onsite support for group activities and events.
- Skilled in performing administrative duties within corporate guidelines.
- Reading: Ability to read and understand instructions, safety rules, and related materials.
- Writing: Ability to write reports with proper format, punctuation, spelling, and grammar.
- Speaking: Ability to speak with poise, confidence, and clarity, using correct English and a well-modulated voice.
Responsibilities
- Handle all details concerning catering, room setups, audiovisual needs, and billing instructions.
- Communicate with all relevant departments to coordinate and monitor guest needs.
- Document and organize detailed requirements of each function, including tracking group activity; input data into the computer system to generate account history reports.
- Ensure organized cooperation by coordinating activities of various departments to service accounts.
- Assign banquet/meeting room setups based on client needs (e.g., classroom, rounds).
- Review banquet associates’ work to ensure accuracy.
- Monitor in-house group activity and provide assistance as needed (e.g., exhibit setup).
- Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines.
Benefits
- 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
- Health, Dental, Vision & Life Insurance
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
