Convention Sales Manager

Denver Metro Convention & Visitors Bureau•Denver, CO

2d•Hybrid

About The Position

The Convention Sales Manager’s primary responsibility is to promote Denver as a premier destination for meetings and conventions and obtain orders or contracts from corporate businesses that primarily use the convention center and/or multiple hotels. The Convention Sales Manager will conduct business both in and away from the office within their assigned region. While this position does not have any direct staff supervisory responsibilities, it will share the use of a Convention Sales Coordinator. This position will be expected to communicate and oversee relevant work activities of the assigned Convention Sales Coordinator.

Requirements

Functional knowledge and experience in areas of sales and customer relationship building, both internally and externally.
Persuasive sales and negotiation skills with emphasis on closing the sale.
Ability to work collaboratively.
Strong interpersonal skills, maturity, good judgment and capable of communicating in a professional manner with a diverse range of individuals; maintain professional presence.
Highly motivated self-starter.
Proven problem analysis and resolution skills; exceptional analytical skills.
Ability to prioritize and manage multiple responsibilities simultaneously.
Efficient and proven organizational skills; detail oriented.
Proficient technology application skills; Advanced MS Office (Word, Excel, PowerPoint & Access), MS Outlook, Internet Explorer, and Client Management software.
Reliable, dependable, flexible, and responsive; ability to work outside of normal work schedule as needed/directed.
Ability to travel locally and domestically.
A Bachelor’s degree in Business Administration, Sales, Hospitality, Marketing, Communications, and/or a relevant field of study is required.
Minimum four (4) years of sales experience with a proven track record of accomplishment required.

Nice To Haves

Hotel, tourism and/or hospitality industry experience is preferred.

Responsibilities

Support Visit Denver's vision, mission , and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to community, accountability , and ownership.
Support Visit Denver's efforts related to Diversity, Equity , and Inclusion (DEI).
Implement and manage sales initiatives within assigned territory; communicate with clients proactively to build and maintain relationships; manage and arrange client site tours as required.
Generate and distribute leads within assigned territory for hotels in Metro Denver and when possible, for resort members.
Convert leads to booked business through follow-up via trade shows, FAM, sales trips, and other designated methods.
Establish and maintain solid working relationships with convention center representatives, partners, hotel representatives and Visit Denver team members.
Maintain up-to-date knowledge of convention centers, city hotels, attractions, airlines, climate, recreation, etc.
Stay abreast of industry trends and practices; maintain awareness of competing cities.
Prepare and distribute various weekly, monthly, quarterly, and annual internal and external contracts, quotes and reports within established deadlines.
Administer and maintain department related databases, project plans and spreadsheets to track information and handle projects.
Other duties may be assigned.
The territory as outlined above as well as the peak night parameters are both subject to change based on the discretion of the Vice President, Sales & Services.