Convention Porter - MGM Grand
About The Position
As a Convention Porter at MHM Grand, you'll play a key role in bringing events to life. From flawlessly setting up and transforming meeting and event spaces to ensuring every detail is guest-ready, you'll help create the perfect environment for memorable experiences. Beyond event setup, you'll be an ambassador of our exceptional guest service. With a warm smile, positive attitude, and genuine hospitality, you'll connect with guests, anticipate their needs, and help create unforgettable moments. By taking ownership of each interaction and delivering personalized service, you'll turn ordinary experiences into WOW memories that guests will cherish long after their stay.
Requirements
- Work varied shifts, to include weekends and holidays required
- Experience in the hospitality industry or similar environment
- Experience in a similar resort setting
- Must be 21+ years of age or older
Responsibilities
- Maintain and clean meeting rooms and event spaces before, during, and after events in accordance with departmental procedures.
- Ensure public areas are kept clean and organized and remove unnecessary items from service areas.
- Stock and organize any necessary carts with designated materials and equipment, transporting them to the assigned function area.
- Inspect set rooms for cleanliness and agreement to group requirements.
- Refresh meeting rooms when needed or requested according to department standards.
- Maintain complete knowledge of all departmental standards, daily scheduled group functions, times, locations, number of people, location of all Hotel function spaces, and names of rooms, all styles of meeting and Banquet room settings, and all safety and security guidelines.
- Maintain linen inventory and stock in storage areas.
- Set up rooms and any banquet function areas with designated tables, chairs, staging, dance floor, podiums, stanchions, easels, and other equipment as specified by group requirements and in accordance with departmental standards.
- Set up table linens, skirting, and tabletop items (water pitchers, amenities, glasses, etc.) as specified by group and in accordance with departmental standards.
- Breakdown Banquet function areas as scheduled in accordance with departmental procedures, storing all reusable goods and return equipment to specified storage areas.
- Maintain the cleanliness and organization of closets, storerooms, and any storage areas; remove trash, wipe down shelves/counters; maintain floor cleanliness.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
