Marion County - Convenience Store Manager

JUMP START STORES INC • Florence, KS

1d • Onsite

About The Position

The Store Manager will plan and lead the daily operations of the convenience store in an ongoing effort to increase store sales and profitability. This role oversees the daily workflow of the store, including scheduling and assigning staff to ensure efficient operations and optimal customer experience. The manager also conducts performance evaluations, handles discipline and termination of employees as needed, and develops and implements strategies to improve customer service and experience on an ongoing basis. They ensure a consistent, efficient, pleasant customer experience, resolving any customer service issues, complaints, or requests. The manager continually seeks and identifies methods to increase store sales and profitability, making recommendations and/or implementing changes as appropriate. They develop metrics, milestones, and goals for employees, ensuring goals are met. Collaboration with corporate representatives is key for developing and implementing budgets, sales goals, marketing strategies, and promotions. The role also ensures the physical maintenance, safety, cleanliness, and attractiveness of all store facilities, and develops and/or implements inventory control and security systems. Periodic financial reports are assessed to evaluate performance against goals and implement improvements and changes as required. Other related duties are performed as needed.

Requirements

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to understand, create, and implement a budget.
• High school diploma or GED (or equivalent).
• Experience in retail operations (e.g., working in a store or convenience retail environment).
• Ability to manage daily store flow, customer service, stock, and staffing.
• Strong verbal communication and customer service skills – interacting with customers, resolving issues, leading staff.
• Ability to work flexible hours, including weekends, evenings, and holidays.
• Physical ability to perform store duties (standing for long periods, some heavy lifting, etc).
• Legal right to work in the U.S. (if in the U.S.) and other standard employment eligibility.
• Must be willing to undergo a background check & drug screen.

Nice To Haves

• Previous management or supervisory experience (team lead, assistant manager, store lead) in a retail or convenience setting.
• Experience managing budgets, P&L (profit & loss), store sales growth, inventory control.
• Ability to use point of sale (POS) systems, scheduling software, maybe basic computer skills for reporting.
• Strong leadership, team building, coaching/mentoring skills – to develop staff and lead store culture.
• Knowledge of loss prevention, safety, regulatory compliance, fuel station, etc.
• Retail management or related field.
• Experience with fuel retail operations, convenience store best‑practices, merchandising, vendor relations, that could help distinguish you.

Responsibilities

• Oversees the daily workflow of the store.
• Schedules and assigns staff to ensure efficient operations and optimal customer experience.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with policy.
• Develops and implements strategies to improve customer service and experience on an ongoing basis.
• Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests.
• Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
• Develops metrics, milestones, and goals for employees; ensures goals are met.
• Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions.
• Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Develops and/or implements inventory control and security systems.
• Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required.
• Performs other related duties as required.
• Maintain cleanliness of gas bay/pumps & parking lot/grass island(s).
• Emphasize sales growth & profitability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED