Convenience Store Clerk

K-VA-T Food Stores•Pikeville, KY

1d•Onsite

About The Position

This position is responsible for providing efficient and courteous service to customers, assisting with food service production, and maintaining a clean and organized store environment. The role involves operating registers, handling transactions, adhering to company policies and legal requirements for sales, and performing various stocking and cleaning duties to ensure smooth store operations.

Requirements

Ability to communicate effectively, both orally and in writing, with customers, supervision, associates, co-workers, and affiliate vendors.
Ability to communicate via telephone, facsimile, and email.
Retail experience in a similar position or proficiency in a similar task.
Exceptional customer service skills & the ability to help maintain a customer focused culture.
Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed.
Willingness to learn all areas of the store and help train others.
Skilled at providing prompt, friendly, and attentive customer service.
Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests, and corporate representatives.
A continuous pattern of regular and prompt attendance is required.
Must be able to work an assigned schedule as directed by the manager, which could include nights, days, weekends, and holidays.
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals daily.
Ability to attend on-site work during normal business hours, in the typical work week, as well as extra time as needed to fulfill job duties.
Must possess ability to effectively and efficiently view computer screen, printed reports, product ingredient labels, and product date codes.
Ability to read small print.
Ability to see under normal retail store lighting and office environment.
Must possess ability to handle stressful situations of a fast-paced and demanding environment.
Requires the ability to understand and follow verbal and/or written instructions.
Perform routine tasks and have constant contact/interaction with many people daily.
Must be able to make immediate decisions using sound judgment at all times.
Position requires the use of math skills, basic record keeping, computer skills, money-counting skills, and the ability to interpret data.
Oversee and monitor department physical inventory counts according to company guidelines.
Must be able to maintain a high level of strict confidentiality.
Must meet productivity standards.
Make store-level decisions based on sound judgment and situation, asking for clarification from direct supervisor when necessary.
Must be able to read case labels and select merchandise from correct slot to meet productivity and service standards.

Responsibilities

Provide efficient and courteous service to customers.
Assist in food service production, including preparing sandwiches, submarine sandwiches, doughnuts, and other food service items.
Follow company food safety program.
Scan and ring customer orders according to company policy.
Receive and be accountable for all funds taken for each transaction.
Keep workstation, convenience store, and all areas clean.
Know and follow all state and local laws regarding cigarette/tobacco sales.
Know and follow all state and local laws regarding alcohol sales.
Know and follow all federal laws regarding food stamps.
Know and follow all coupon handling procedures.
Follow company check cashing and tendering policies.
Follow company policy regarding Lottery and Lotto sales.
Follow company policy regarding the sale of money orders.
Assist with stocking and ordering of store products (candy, cigarettes, chips, motor oil, drinks).
Assist with stocking of store products (candy, cigarettes, chips, snacks, motor oil, drink coolers, etc.).
Assist in authorized store transfers and receiving of product, as directed by the store manager(s).
Sweep and mop work area.
Clean the concrete area around the pumps of the fuel station daily with approved methods.
Replace misplaced items to the proper location.
Collect trash as needed.
Keep paper towels and windshield wiper fluid stocked at pumps.
Maintain a clean and supplied public restroom area.
Keep pumps clean.
Brew coffee as needed throughout the day.
Clean food service equipment as needed and every night (coffee urns, fountain drink machines, milkshake machines).
Stock food service supplies and store supplies as needed (fountain drink cups, straws, coffee cups).
Assist in keeping food service area sanitize and stocked.
Be accountable for the security of all safe combinations, keys, and numbers always entrusted to you.
Perform Computer Room duties, as needed, including app reporting and balancing of register tills.
Other duties may be assigned as needed.