Controls Technician

Crocs•Dayton, OH

About The Position

The Controls Technician provides hands-on technical support for industrial control systems that enable safe, reliable, and efficient operation of automated distribution center equipment. This role focuses on troubleshooting and maintaining PLC-, HMI-, and SCADA-controlled automation; industrial networks; sensors; drives; and control panels, partnering with Maintenance Technicians and Operations teams to restore uptime quickly and reduce repeat failures.

Requirements

  • High school diploma or GED
  • 2+ years of experience supporting industrial automation or controls systems
  • Working knowledge of PLC systems with ability to navigate logic for troubleshooting
  • Experience with HMI interfaces and alarm/fault diagnostics
  • Experience troubleshooting motor controls and industrial electrical systems
  • Ability to read electrical schematics and wiring diagrams
  • Experience troubleshooting industrial scanning systems, vision systems, or automated data capture technologies
  • Military experience in relevant technical fields (electrical, mechanical, automation, avionics, or similar) is considered equivalent to industry experience

Nice To Haves

  • Technical certificate or associate degree
  • Experience in automated distribution center or manufacturing environments
  • Familiarity with Rockwell (Allen-Bradley) and/or Siemens platforms
  • Experience supporting scan tunnels, barcode systems, or machine vision platforms
  • Familiarity with WMS/WCS environments and interaction with controls systems
  • Experience with SCADA or visualization systems
  • CMMS experience and strong work order discipline

Responsibilities

  • Troubleshoot and restore operation of PLC/HMI/SCADA-controlled equipment across automated material handling and packaging systems (conveyors, sortation, scanners, print/apply, scales, and related control cabinets)
  • Use online diagnostics and field verification to isolate faults (I/O, sensors, safety devices, communications) and execute safe recovery actions to minimize downtime
  • Diagnose electrical and controls failures involving sensors/photo-eyes, encoders, safety circuits, relays/contactors, power supplies, motor starters, and control wiring using schematics and test equipment
  • Support VFDs/servo drives and motor control systems by troubleshooting faults, validating parameters/settings, and coordinating repairs or replacements
  • Troubleshoot industrial communications and OT connectivity issues (device drops, addressing, network faults) and coordinate resolution with Controls Engineering and/or IT/OT as needed
  • Execute controls preventive maintenance including control panel inspections, device health checks, cleaning/securement, and verification of alarms and interlocks
  • Troubleshoot and support scan tunnels and vision systems including Datalogic, SICK, Cognex, Keyence, Zebra or similar
  • Support troubleshooting of automation-to-WMS/WCS interfaces including communication, data flow, and system handoffs
  • Utilize system diagnostics, alarms, and available data to support rapid fault isolation and recovery

Benefits

  • Equal Opportunity Employer committed to a diverse and inclusive work environment.
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