Controls Systems Technician

Johnson Controls•New Orleans, LA

17d

About The Position

Johnson Controls is seeking a Controls Systems Technician to perform assigned system commissioning with Johnson Controls configuration and commissioning tools. The technician troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems, responds to basic warranty calls, and provides customers with service that addresses building inefficiencies and other service-related needs. The role involves acting as a trusted customer advisor by providing solutions and outcomes during service visits. The technician loads system-level controller software; performs basic commissioning and diagnostics from system-level controllers to end devices such as sensors and actuators; calibrates systems using basic electronic test equipment; and completes commissioning and other required documentation. The role also includes keeping management and the JCI contractor or customer informed about progress and issues, documenting changes for as-built records, completing administrative tasks, communicating at job-site arrival and departure, and following safety standards and required training. The technician provides recommendations, solutions, and quotes to help facilities operate efficiently, including identifying upselling opportunities. The position calls for vocational or associate-level education in a relevant technical field plus industry experience, or substantial HVAC industry experience servicing electronic and/or mechanical systems. It requires knowledge of HVAC controls and facilities management systems, PC experience, and the ability to program HVAC-related software. The technician should communicate technical information effectively and professionally with customers and other contacts, and provide leadership support to mechanics working on non-complex, non-critical building automation equipment at a job site. The stated hiring hourly range is $32–$46, with the rate determined by factors including education, experience, knowledge, skills, abilities, internal equity, and market data. A competitive benefits package is included.

Requirements

Completion of a four-year vocational school program or an associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field, plus three years of industry experience; alternatively, 4 or more years of experience servicing electronic and/or mechanical systems in the HVAC industry.
Knowledge of HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation, and servicing techniques.
Effective interpersonal skills to represent Johnson Controls to customers and outside contacts ethically and professionally.
Ability to explain technical information to technical and non-technical people.
Leadership skills to support mechanics working on non-complex, non-critical building automation equipment at a job site.
PC experience.
Ability to program HVAC-related software.

Responsibilities

Perform assigned system commissioning using Johnson Controls configuration and commissioning tools.
Troubleshoot and resolve basic HVAC mechanical, electrical, and controls problems.
Respond to basic warranty calls and resolve customer service-related items.
Load system-level controller software.
Perform basic commissioning and system diagnostics from system-level controllers to end devices, including sensors and actuators, and complete required commissioning documentation.
Keep management and the JCI contractor or customer informed about job progress and issues.
Calibrate systems requiring basic electronic test equipment.
Complete administrative tasks, including timesheets, expense reports, and on-site documentation.
Document changes and provide information for as-built documentation.
Communicate with the JCI contractor or customer upon arrival at and before leaving the work site.
Follow safety standards, attend required safety training, and give high regard to employee and subcontractor safety.
Provide recommendations and solutions to help facilities run efficiently, including identifying upselling opportunities.
Provide quotes to support recommendations and solutions.
Support the activities of mechanics working on non-complex, non-critical building automation equipment at a job site.