Controls Systems Service Technician IV-V

MPSW • Phoenix, AZ

10h

About The Position

For over 45 years, MPSW has been a trusted source for engineered HVAC solutions in Arizona. We represent top-tier manufacturers and provide technical sales support for nearly every system type—backed by expert design assistance, energy analysis, and application know-how.
At MPSW, we’re team-driven, service-focused, and always moving forward. If you're a self-starter who values collaboration and wants your work to make a real impact, you’ll fit right in here.
Controls Systems Service Technician IV - V
Reports to: Controls Department Manager
FLSA Status: Non-Exempt
The Opportunity
We are seeking an experienced Controls Service Technician to work as part of a team responsible for providing advanced building automation system (BAS) services to contracted preventative maintenance customers. This position will also occasionally work on new and retrofit project duties including starting up systems, troubleshooting, commissioning, and training. This position requires the ability to work through high-level, multifaceted issues, and clearly communicate the issues, statuses, and resolutions with customers, and other involved parties. This position requires the individual to perform all duties with high quality and professionalism and work autonomously through most tasks. Candidates for this position should consider themselves to be confident, curious, consistent in approach, tenacious, and reliable.

Requirements

• High School Diploma, Military Service and/or Trade School certification or degree
• Minimum of five (5) years of experience with HVAC Building Automation Systems
• Niagara N4 certified, Honeywell Webs is a plus, familiar with other control systems
• Strong understanding of BACnet protocol, with some Lonworks and Modbus experience
• Must have good computer skills and be familiar with IP networks
• Strong communication skills required (both verbal and written)
• Flexible to work overtime, weekends and/or an on-call schedule as needed
• Proficient in reading plans, submittal drawings and wiring diagrams
• Must have experience using various hand and power tools
• Ability to travel out-of-town occasionally may be required
• Valid driver’s license with clean driving history

Responsibilities

• Build and maintain customer relationships, with a focus on facilities / owner clients
• Analyze problems and resolve issues to ensure proper system functionality
• Explore and report opportunities for advanced solutions for building operations and energy savings
• Creation and modification of graphics and Niagara programming
• Perform service repairs, replacements, adjustments, and calibration on system components
• Provide technical support and training to customers and peers
• Checkout, start-up, and commissioning on projects and existing system adds
• Mentoring and assisting peers as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED