Controls Service Programmer

Kelso Building Services•Phoenix, AZ

15h•Onsite

About The Position

We are seeking an experienced Building Automation Systems (BAS) Controls Programmer to install, commission, troubleshoot, and service HVAC control systems across commercial, institutional, and industrial facilities. The successful candidate will work hands-on with DDC controllers, field devices, and multi-vendor platforms, and will be responsible for diagnosing system issues, verifying sequences of operation, and delivering reliable, energy-efficient building performance to our customers.

Requirements

Minimum 3+ years of hands-on experience in building automation, HVAC controls, or a closely related field.
Demonstrated experience commissioning, troubleshooting, and servicing DDC systems in occupied buildings.
Systems / Software Tridium Niagara (AX and/or N4) — must be able to diagnose, navigate Workbench, modify wire sheets, pull histories/alarms, and resolve station/JACE issues.
Comfort with engineering tools, backups, and station commissioning workflows.
HVAC Equipment Blower coils, fan coils, unit ventilators (UVs), air handling units (AHUs), rooftop units (RTUs), and Variable Air Volume (VAV) boxes (pressure-independent and pressure-dependent).
Working knowledge of associated devices: actuators, VFDs, sensors (temp, humidity, CO₂, pressure), differential pressure transmitters, and control valves.
Communication Protocols BACnet MS/TP and BACnet/IP (device discovery, addressing, MAC/instance troubleshooting).
Modbus (RTU and TCP).
ARCnet legacy networks.
Manufacturer Platforms Honeywell, Johnson Controls (JCI), Delta Controls, Trane, and Distech Controls.
OSHA 10 or OSHA 30 certification required (or ability to obtain within 30 days of hire).
Valid driver's license with a clean driving record (required for field travel and company vehicle eligibility).
High school diploma or GED required.

Nice To Haves

Familiarity with LON and basic IP networking (subnets, VLANs, switches) is a plus.
Experience with additional platforms (Siemens, Automated Logic, ALC, EasyIO) considered a plus.
Tridium Niagara N4 TCP certification preferred.
Manufacturer-specific training certificates (Distech, Delta, JCI, Honeywell) a plus.
NICET, LEED GA, or EPA 608 (Universal) a plus.
Associate degree in HVAC, electronics, electrical, mechanical, or related field preferred — or equivalent military/trade school training.
Experience with energy management, fault detection and diagnostics (FDD), or analytics platforms.
Familiarity with IT/OT cybersecurity practices for OT networks.
Graphics development experience (Niagara Px, HTML5 dashboards).
Prior experience integrating third-party systems (lighting, metering, access control, generators) into a BAS head-end.

Responsibilities

Install, terminate, and verify low-voltage control wiring per project drawings, submittals, and NEC / UL 508A
Load controller programs, configure points, and commission DDC field controllers and supervisory devices (JACEs, web supervisors).
Verify sequences of operation against design documents and tune control loops (PID) for stable operation.
Perform point-to-point checkout and functional performance testing (FPT).
Diagnose and resolve issues across mechanical, electrical, network, and software layers.
Troubleshoot BACnet MS/TP and IP networks, including device addressing, polarity, termination, biasing, and traffic analysis.
Respond to service calls, perform preventive maintenance, and recommend system improvements or upgrades.
Maintain accurate as-built drawings, point lists, network diagrams, and sequence-of-operation documents.
Produce clear written service reports, commissioning checklists, and deficiency logs using Microsoft Word, Excel, and PowerPoint.
Submit accurate timesheets and expense reports.
Communicate proactively and professionally with customers, project managers, mechanical contractors, and engineers.
Provide on-site customer training on graphics, schedules, alarms, and basic system operation.
Set realistic expectations and provide timely status updates on open issues.
Adhere to all OSHA, company, and site-specific safety policies.
Conduct job-site hazard assessments; use appropriate PPE; follow lockout/tagout (LOTO) procedures.
Maintain a safety-conscious mindset at all times — for self, coworkers, and customer staff.
Manage time effectively across multiple concurrent sites and service tickets.
Work overtime, after-hours, and on-call rotations as required to meet customer needs.
Travel locally to job sites daily; occasional overnight travel may be required.
Operate independently in the field while collaborating with office-based engineers and project managers.