Controls Project Manager

Brady Services•Wilmington, NC

About The Position

The Controls Project Manager manages all aspects of controls projects and is directly responsible for project execution, leading a team to achieve specific objectives within defined time frames and available resources. The role is responsible for timely project completion, customer satisfaction, project budgets and forecasts, schedules, materials and subcontractors, cash flow, quality, change orders, and project closeout. It also supports sales through quote and proposal preparation as needed. The position builds and maintains professional customer relationships, communicates project status, addresses customer concerns, obtains customer acceptance and sign-off, and transitions completed projects into the warranty and service process. It promotes teamwork, continuous process improvement, responsive customer service, and compliance with company safety programs. The role works in an office and visits job sites, including outdoor areas and mechanical or equipment rooms, and may require local travel and occasional overnight stays.

Requirements

High school diploma required; a college degree is a plus.
Three or more years of HVAC/controls project management experience and/or training, or an equivalent combination of education and experience.
Proficiency with the MS Office Suite.
Valid driver's license.
Ability to read, analyze, and interpret service bulletins, technical procedure manuals, equipment specifications, and governmental regulations.
Ability to present information effectively and respond to questions from management, customers, and staff.
Ability to apply mathematical concepts, including probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and handle abstract and concrete variables.
Ability to pass drug screening.
Ability to prove US employment eligibility.
Ability to travel locally as required.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds, with reasonable accommodations where applicable.

Nice To Haves

College degree.
Previous billing or accounting experience.

Responsibilities

Complete assigned projects on time and maintain customer satisfaction.
Plan and analyze projects; establish schedules, parameters, and procedures for achieving system objectives, including complex contracting applications.
Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
Review contracts and estimates, perform risk analysis, and develop risk plans.
Ensure compliance with internal contracting processes.
Establish project operating budgets by revising original estimates based on validated project scope.
Maintain accurate forecasts of cost at completion and control expenses against project budgets.
Create and revise project schedules, including tasks, estimates, dependencies, milestones, critical path method (CPM) analysis, and histogram analysis.
Oversee preparation of Trane material and vendor orders, record receipt of materials, and approve payments.
Prepare subcontractor requests for quotation, including scope statements, plans and milestone dates, specifications, bonding requirements, and billing schedules of values.
Receive and qualify subcontractor proposals; supervise assigned project staff, subcontractors, and installers.
Generate technician work orders, review plans and progress, and prioritize tasks.
Meet with contractors and owners to discuss project scope, budgets, performance, and closeout.
Support sales by assisting with quote preparation and proposals as required.
Manage project cash flow, including progress billing, collections support and monitoring, and resource management.
Manage change orders by recommending solutions and facilitating quotes.
Maintain quality standards for assigned projects.
Investigate customer concerns, implement corrective actions, and communicate with customers and assigned staff.
Maintain professional customer relationships, provide accurate status reports, and conduct project reviews.
Obtain customer acceptance and timely project sign-off.
Ensure successful transition of warranty to the service process.
Work outside normal work hours or on weekends as required; travel locally and occasionally stay overnight.
Promote cooperation and teamwork throughout the company, seek process improvements, and continually improve personal performance.
Provide responsive, professional, and diplomatic customer service; respond promptly and pleasantly to calls and correspondence; address concerns and involve other company personnel as needed.
Follow company safety programs, report non-compliance, and notify the Controls Operations Leader or Safety Manager of unsafe conditions.