Controls Analyst

Hiscox•Boston, MA

13d•$70,000 - $90,000•Hybrid

About The Position

The Controls Analyst is a key role within Hiscox USA Finance organization, responsible for the execution, maintenance, and continuous improvement of the Hiscox control environment. The Controls Analyst will lead core control operations, including attestation review, Shield control maintenance, and annual control framework execution, ensuring controls are appropriately designed, executed, and evidenced across both retained and outsourced (Genpact) operating models. This is a highly cross-functional role requiring strong partnership with business stakeholders to ensure controls are embedded into core processes and aligned to regulatory expectations, including Model Audit Rule (MAR).

Requirements

3+ years of experience in financial controls, audit, risk, or finance operations
Demonstrate strong knowledge of SOX / MAR / internal control frameworks
Have experience working across multi-functional environments
Are comfortable engaging with both Finance and operational stakeholders (Claims, UW, IT)
Possess a strong control mindset with the ability to challenge and influence
Strong understanding of end-to-end reporting processes and control dependencies (including upstream operational data inputs)
Experience with control documentation, testing, and audit support
Familiarity with control repositories and frameworks (e.g., control libraries and mapped risks)
Intermediate Excel experience and strong documentation capabilities
Strong organization, tracking, and stakeholder coordination skills

Responsibilities

Perform and review periodic control attestations across Finance and operational processes impacting reporting
Validate completeness and quality of evidence across functions (e.g., Claims reserves, UW data inputs, IT system interfaces)
Challenge control design and execution, escalating gaps and inconsistencies
Track attestation status, deficiencies, and remediation actions through to closure
Support quarterly and annual certification processes for financial and operational controls
Support the annual refresh of the internal controls framework, including scope expansion beyond Finance into key reporting dependencies
Coordinate and support execution of the annual Model Audit Rule program
Ensure alignment with Group standards and framework lifecycle expectations
Assist in defining control objectives, risk linkages, and documentation standards across end-to-end processes
Own the maintenance and integrity of control records within Shield
Ensure controls reflect the current operating model, including dependencies on upstream systems and third-party providers
Maintain alignment between Shield, SOPs, process maps, and control narratives
Ensure clear documentation of control ownership, frequency, and evidence requirements

Benefits

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short-term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days
10 paid holidays plus 1 paid floating holiday
Ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative, and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation