Controller, Hospitality

Anaheim Ducks Hockey Club•Anaheim, CA

11d•Onsite

About The Position

The Controller, Hospitality plays a critical leadership role in launching and operating a newly formed portfolio of food & beverage spaces, including a multi-tenant food hall comprised of independent restauranter operators, company-operated bars, and Restaurant Row concepts of third-party contracted restaurants. This role is responsible for building the accounting and financial infrastructure from the ground up, including systems, processes, internal controls, budgets, and reporting. The Controller must bring deep experience in multi-tenant food establishments, with demonstrated expertise in restauranter settlement models, transactional reporting, reconciliation, and ongoing financial management of “licensed” concepts. The Controller serves as the primary accounting and finance partner to operations, culinary leadership, and independent restaurant partners, ensuring accurate accounting, transparent reporting, timely settlement of funds, and strong internal controls across all venues.

Requirements

Bachelor’s degree in Accounting or Finance; CPA strongly preferred
7+ years of progressive accounting experience, with significant experience in restaurants, hospitality, multi-tenant food establishments, and/or franchise
Experience with Financial Systems (D365, NetSuite and Entrata a plus)
Pre‑opening & scaling experience
Deep understanding of restaurant P&Ls, unit economics, POS systems and integrations, merchant services, and inventory and margin analysis
Experience setting up accounting structures and systems for new entities, new venues, or new food hall concepts
Strong knowledge of internal controls in a high-volume, operationally complex environment and Audit / controls mindset
Exceptional analytical, organizational, and communication skills, including the ability to explain financial results to non-finance operators
Comfortable operating in a fast-paced, evolving environment with both internal stakeholders and external restaurant partners
Experience with mixed-use developments, entertainment districts, or destination-style food & beverage venues
Familiarity with both company-operated and third-party operated restaurant models
Experience leading POS, accounting system, or financial process implementations in hospitality
Knowledge, Skills and Experience
Education - Bachelor's Degree
Experience Required – 7+ Years

Nice To Haves

CPA strongly preferred
Experience with Financial Systems (D365, NetSuite and Entrata a plus)
Experience with mixed-use developments, entertainment districts, or destination-style food & beverage venues
Familiarity with both company-operated and third-party operated restaurant models
Experience leading POS, accounting system, or financial process implementations in hospitality

Responsibilities

Drive day-to-day management and accountability over all accounting functions for the multi-tenant food hall, bars, and restaurant concepts, including general ledger, general oversight of accounts payable, cash, revenue, inventory, and cost accounting
Build and oversee month-end and year-end close processes for a complex, high-volume food & beverage environment
Ensure timely and accurate reconciliation of POS systems, merchant services, bank accounts, gift cards, house accounts, and third-party delivery platforms across tenant-operated and company-operated concepts
Establish, implement, and monitor internal controls and accounting policies in accordance with U.S. GAAP and company standards
Oversee accounting, reporting, and settlement processes for independent restauranters
Ensure restauranter agreements are properly reflected in accounting treatment, system configuration, and financial reporting
Manage timely and accurate settlement, reporting, and payment processes with restauranter partners and serve as the primary finance point of contact for issue resolution
Lead implementation, configuration, and optimization of restaurant systems, including POS platforms, back-office accounting systems, merchant services, and inventory and recipe costing tools, ensuring scalability for a multi-tenant operating model
Ensure proper accounting treatment for revenue recognition, sales taxes, service charges, tips, discounts, promotions, voids, comps, and chargebacks specific to food hall and restaurant operations
Drive automation and process improvements to reduce manual effort and increase accuracy in a transaction-intensive, multi-operator environment
Partner with FP&A and operations to develop annual budgets, forecasts, opening proformas, and financial operating plans for new and existing venues
Prepare and distribute monthly financial statements, management reports, and detailed variance analyses for operations and finance leadership
Analyze food and beverage margins, labor productivity, prime costs, tenant-level profitability, and operating revenue trends to support operational and strategic decision-making
Oversee inventory accounting processes, including physical counts, valuation, shrink, waste, yield analysis, and cost of goods sold accuracy
Establish controls around purchasing, receiving, pricing updates, and recipe management to protect margins and profitability across both tenant and company-operated concepts
Monitor cash handling, fraud risk, loss prevention controls, and compliance in a cash- and card-intensive operating environment
Manage sales tax, use tax, alcohol-related tax, and regulatory reporting specific to food & beverage operations
Build, lead, and develop a high-performing hospitality-focused accounting team with experience supporting multi-tenant and restaurant operations
Support operations by ensuring accounting readiness, reporting and settlement setup, system training, and post-opening stabilization