Controlled Substance Coordinator

Reworld Waste•Indianapolis, IN
•$69,100 - $91,900•Onsite

About The Position

The coordinator is responsible for coordinating and supporting day-to-day operational and administrative activities to ensure work is completed accurately, efficiently, and in accordance with company procedures and applicable regulatory requirements. This position serves as a key point of coordination between customers, drivers, internal departments, and facility operations. The coordinator manages sales order documentation, purchasing requests, billing inquiries, mailback processes, receiving activities, shipment documentation, and destruction-related activities. The position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced operational environment.

Requirements

  • High school Diploma or GED required.
  • At least 3 years of experience in project coordination, operations, logistics, billing, data entry, administration, or related field.
  • Strong organization skills with the ability to manage multiple priorities and deadlines
  • Excellent attention to detail and accuracy
  • Strong written and verbal communication
  • Proficient in Microsoft Office, particularly outlook and excel
  • Strong problem-solving skills and ability to make sound decisions within established procedures
  • Ability to work as part of a team
  • Ability to follow established procedures and comply with company safety, security, environmental, and regulatory requirements
  • Ability to safely perform occasional physical tasks associated with receiving shipments
  • Must be able to pass a background check

Responsibilities

  • Generate sales orders and ensure all required supporting documentation is attached and complete.
  • Respond to and assist with customer billing questions, resolving issues or coordinating with the appropriate internal departments as needed.
  • Submit purchase requisition (PO REQ) requests and assist with procurement-related activities.
  • Assist with the receipt, processing, and distribution of incoming mail, UPS deliveries, and other shipments.
  • Print and prepare manifests and other required documentation for shipments and operational activities.
  • Coordinate with and assist drivers upon arrival, ensuring they are directed appropriately and required documentation and procedures are followed.
  • Manage the ordering and supply of mailback boxes to support customer and operational needs.
  • Coordinate alternative mailback receiving processes and ensure incoming materials are properly received and documented.
  • Witness destruction activities in accordance with established procedures, regulatory requirements, and company policies.
  • Maintain accurate records and documentation related to sales orders, receiving, shipments, mailback activities, and destruction operations.
  • Collaborate with internal teams, customers, drivers, and other stakeholders to ensure daily operations are completed efficiently, accurately, and in compliance with applicable requirements.

Benefits

  • Comprehensive medical coverage
  • Prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) plan with up to 7% company match
  • Company-paid life insurance
  • Company-paid Accidental Death & Dismemberment (AD&D) insurance
  • Employee Assistance Program (EAP)
  • Paid parental leave
  • Educational assistance
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