Site Supervisor

Securitas Security Services•San Antonio, TX

6h•Onsite

About The Position

The Control Room Supervisor (CRS) provides security oversight to the client’s Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

Requirements

High school diploma or GED
2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
Must be at least 18 years of age
Possess the legal right to work in the job location.
Willing to undergo the company’s pre-employment screening process, which includes a background check and drug screening.
Must be able to maintain professionalism and composure in urgent or high-pressure situations and handle sensitive or confidential information responsibly.

Nice To Haves

Experience in the security industry, public service (police, fire) or military is desired.

Responsibilities

Monitor physical security operations at the client Datacenter.
Monitor cameras and access control systems covering data calls and entry/exit doors.
Dispatch appropriate personnel, as necessary.
Maintain logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
Identify and escalate issues in accordance with documented policies and procedures.
Review all reports written during shift.
Ensure that all scheduled posts are filled.
Brief oncoming CRS about incidents during shift or in progress.
Maintain documentation and follow standardized procedures to successfully complete unannounced audits.
Collect completed information for detailed reports and appropriate follow-up.
Prepare well written reports and maintain strict distribution to “need to know” parties.
Prepare written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
Read and comprehend standard operations procedures, post orders, reports, and other printed materials.
Perform additional tasks assigned by management.
Identify security shortfalls and offers suggestions from improving the security program.
Evaluate and escalate potential safety issues within the facility.
Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
Notify supervisor upon becoming aware of unsafe working conditions.
Identify security shortfalls and offer suggestions from improving the security program.