Control Room Operator Jail- Sheriff's Office

Salt Lake County•Salt Lake City, UT

12d•Onsite

About The Position

Monitors and controls the security access and movements into, out of, and within the Jails. This role requires constant attention to safety and security measures while working around prisoners in a secure Correctional Facility. The job involves sitting for long periods, reaching, working with hands, and working in stressful situations where there may be danger to the life, body, and/or health of others. The position requires no uncorrected hearing loss in either ear, and visual acuity for far, near, and peripheral sight including depth perception and color vision. The Control Room Operator will be required to handle emergencies or crises, including callouts.

Requirements

Two (2) years of directly related experience (e.g., Law Enforcement, Facility Protection, Security, Dispatch, Corrections, Loss Prevention, Video Surveillance, Call Center).
Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
Must receive a verified negative test result on a mandatory drug test before starting in this position.
Will be subject to random alcohol and drug testing.
May be subject to post-accident and reasonable suspicion alcohol and drug testing.
No uncorrected hearing loss in either ear.
Visual acuity for far, near, and peripheral sight including depth perception and color vision.
Ability to communicate clearly and concisely both orally and in writing.
Ability to respond to multiple requests for information in accordance with established policies, laws, and ordinances.
Ability to observe, identify, and effectively react to various security situations or emergency conditions and make effective decisions during life-threatening situations.
Ability to effectively handle multiple tasks and complete work in a timely manner.
Ability to operate and use video and alarm system equipment, control panels and related software, job-related computer software, and standard office equipment.
Ability to understand and apply oral, written, illustrated, or demonstrated instructions.
Ability to maintain highly confidential information concerning the security of the jail.
Ability to obtain and maintain BCI certification.

Nice To Haves

All job-related experience must be included on the resume portion for it to be considered in the salary offer.

Responsibilities

Controls employee, prisoner, visitor, and volunteer, access to secure doors, booking and visiting areas, units, halls, and high-traffic areas.
Remotely monitors movement throughout jails, identifies emergency situations, calls for appropriate correctional and/or medical emergency response, and expedites access through the Jail.
Observes prisoners within common areas of housing units, Booking, Visiting, halls, and other areas of jails and secure exterior perimeters.
Responds to panel alarms, watches tour time-outs, and intercom communications with prisoners and staff; performs “all-calls” and remote lockdown of unit or facility or facilitates emergency evacuations using override or manual protocols.
Receives and dispatches information, requests, and instructions as directed by supervisors or commanders to perform callouts for specialized units.
Observes and participates in testing controls for alarms, doors, and elevators and monitors electronic security systems for alarms and problems.
Greets visitors and volunteers at the Administration Desk, answers phones, compiles reports and assists the public.
Monitors and tests recording equipment for cameras; downloads and copies video.
Monitors and controls radio traffic within the facility, including shutting down non-emergency traffic during crises.
Prepares daily logs and reports and enters information into databases to capture daily activities.