Control Room Operator Courts- Sheriff's Office

Salt Lake County•Salt Lake City, UT

14d•Onsite

About The Position

Monitors and controls the security access and movements into, out of, and within the Jails. This role involves controlling employee, prisoner, visitor, and volunteer access to secure areas, remotely monitoring movements, identifying emergency situations, and responding to alarms and communications. The operator also greets visitors, answers phones, compiles reports, assists the public, monitors camera equipment, and manages radio traffic. Daily logs and reports are prepared and entered into databases.

Requirements

Two (2) years of directly related experience (e.g., Law Enforcement, Facility Protection, Security, Dispatch, Corrections, Loss Prevention, Video Surveillance, Call Center).
Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
Must receive a verified negative test result on a mandatory drug test before starting in this position.
No uncorrected hearing loss in either ear.
Visual acuity for far, near, and peripheral sight including depth perception and color vision.

Nice To Haves

Obtain and maintain BCI certification

Responsibilities

Controls employee, prisoner, visitor, and volunteer, access to secure doors, booking and visiting areas, units, halls, and high-traffic areas.
Remotely monitors movement throughout jails, identifies emergency situations, calls for appropriate correctional and/or medical emergency response, and expedites access through the Jail.
Observes prisoners within common areas of housing units, Booking, Visiting, halls, and other areas of jails and secure exterior perimeters.
Responds to panel alarms, watches tour time-outs, and intercom communications with prisoners and staff; performs “all-calls” and remote lockdown of unit or facility or facilitates emergency evacuations using override or manual protocols.
Receives and dispatches information, requests, and instructions as directed by supervisors or commanders to perform callouts for specialized units.
Observes and participates in testing controls for alarms, doors, and elevators and monitors electronic security systems for alarms and problems.
Greets visitors and volunteers at the Administration Desk, answers phones, compiles reports and assists the public.
Monitors and tests recording equipment for cameras; downloads and copies video.
Monitors and controls radio traffic within the facility, including shutting down non-emergency traffic during crises.
Prepares daily logs and reports and enters information into databases to capture daily activities.