Control Room Officer Day Shift (8am- 4pm)

the McNay Art Museum•San Antonio, TX
•Onsite

About The Position

The McNay Art Museum is seeking vigilant and dedicated Control Room Officers to join our Security team for the AM Shift. In this essential role, you will safeguard our visitors, staff, and world-class art collection from a centralized, high-tech Control Room while performing crucial security groundwork across our campus.

Requirements

  • Must be at least 21 years old with a High School Diploma or equivalent.
  • 1–2 years of professional security or asset protection experience.
  • A valid driver’s license with reliable transit, and the ability to obtain a Level II Texas Security License.
  • Current CPR/First Aid certification (or willingness to complete training immediately upon hire).
  • Must pass a comprehensive background check and a pre-employment physical (including eyesight and hearing evaluations).
  • Ability to stand/sit for long periods, lift up to 50 lbs, and sprint or climb stairs rapidly during an active emergency.
  • Proven ability to maintain strict alertness during extended stretches of camera monitoring.

Nice To Haves

  • Experience in cultural institutions, museums, or luxury retail is a plus!

Responsibilities

  • Monitor high-resolution CCTV feeds, assess potential security threats, and manage authorized access to restricted back-of-house areas.
  • Conduct outdoor foot and golf-cart patrols of museum grounds in all weather conditions; check for structural risks (leaks, open entryways, or safety hazards).
  • Direct facility evacuations, coordinate critical communications during incidents, and assist with or summon medical aid when needed.
  • Author detailed, timestamped incident reports and provide operational relief coverage for Gallery Services Officers.

Benefits

  • Medical
  • Dental
  • Vision
  • Paid Vacation
  • Paid Sick leave
  • Floating Holidays
  • Retirement Plan - Company match 6%
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