Control Operator - The Landmark

Tiffany & Co.•New York, NY

7h•$25 - $34•Onsite

About The Position

The Security Control Operator at The Landmark is responsible for oversight of the safety and security of company employees, as well as preventing the company's assets from loss or damage that may be incurred as a result of theft, negligence or procedural error. This position requires officers to oversee The Landmark Security Control Center.

Requirements

At least 3+ years of security experience
Proven experience in retail investigations
Effective oral and written communication skills
Ability to speak fluent English required.
Proficient computer skills
Active listening skills
Ability to identify critical issues quickly and accurately
Attention to detail
Reliable Transportation

Responsibilities

Monitor and respond to Landmark alerts, alarms and events impacting store facilities, and employees. Providing immediate information and assistance as needed through store notifications and notify security management of events in real time.
Ensure Landmark security equipment is operating to established standards by performing daily, weekly, monthly and quarterly checks of the systems, as well as monitoring web based applications. Initiate service calls and document steps taken for failed equipment.
Provide quality customer service to all employees and visitors who contact the Landmark Security Control Center.
Understand and enforce all departmental and company policies and procedures. Responsible for completing inter-department reports and logs accurately and in a timely manner by using computer based applications.
Monitor building related security systems including CCTV, card access control, and alarm systems. Respond to incidents as needed during this period.
Partner with Landmark Leadership on security investigations, providing detailed reviews of security matters and consistent monitoring of employee safety and standard operating procedures.