Control Manager - Senior Associate

JPMorgan Chase & Co.•Plano, TX

About The Position

Build a career where your work directly strengthens risk management and operational resilience. In this role, you will partner with business and control teams to identify issues, drive remediation, and enhance control effectiveness across critical processes. The role requires sound judgment, strong stakeholder engagement, and disciplined execution to support regulatory and firm expectations. As a Control Manager - Senior Associate, Control Management in the Corporate Third Party Oversight team within Global Supplier Services, you will lead the design, implementation, and monitoring of controls. You will partner closely with business, risk, and control stakeholders to identify control issues, oversee timely remediation, and promote a strong and sustainable control environment across in‑scope processes.

Requirements

Bachelor's degree with 3+ years of experience in financial services, focusing on controls, audit, quality assurance, risk management, or compliance
Strong organizational and time management skills, with the ability to handle multiple priorities concurrently across complex processes
Demonstrated ability to understand processes and associated risks to inform control design
Effective communication skills, both written and verbal, with the ability to engage with various levels of management
Analytical skills, with the ability to synthesize data and draw appropriate conclusions
Ability to build and maintain partnerships across business units
Interpersonal and relationship-building skills, with a collaborative approach
Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment
Proficiency in Microsoft Office Suite

Nice To Haves

Ability to visualize and present complex messages to stakeholders and executives
Familiarity with control and risk management concepts, with the ability to design, create, and evaluate Control & Operational Risk Evaluations in collaboration with business partners
Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes

Responsibilities

Monitor and assess the operational risk and control environment across assigned processes
Identify control issues, perform root cause analysis, support remediation efforts, and develop strategies to address recurring themes and trends
Collaborate with stakeholders to evaluate business risks, control environment, identifying significant gaps and weaknesses, and implement solutions to mitigate control breaks
Design control-related activities in partnership with Business Executives, including measuring effectiveness of existing controls and change management workflows
Follow up with accountable owners to ensure effective and timely issue resolution
Collaborate across functions to promote integrated risk management and stakeholder confidence across regional operations
Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions