About The Position

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments to keep their money safe and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape. Reporting to the CIB Finance Control Program Manager, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.

Requirements

  • 5 - 8 years of relevant experience
  • Financial services industry or background in Process Improvement or Risk Management preferred
  • Bachelor’s Degree or equivalent preferred
  • Strong understanding of risk management principles
  • Proficiency working in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong problem solving and analytical skills
  • A curious mind that prefers to go deep to understand details
  • A positive attitude and team spirit with exceptional interpersonal and collaboration skills
  • Practical fluency with AI-enabled productivity tools to accelerate research, writing, analysis, and stakeholder communications
  • Strong judgment in applying AI—knowing when to use AI vs. manual analysis, and validating outputs for accuracy, completeness, tone, and audience fit
  • Authorized to work in the United States
  • No employment-based immigration sponsorship offered
  • No assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT

Responsibilities

  • Provide control program guidance and analysis across the functional groups within the F&BM organization
  • Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
  • Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally
  • Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees
  • Collaborate with senior business clients and partners across functional areas (e.g. Finance, Compliance, Risk) and geographies
  • Provide support to the CIB Finance and Business Management Control Manager and inform other stakeholders in applicable governance forums
  • Drive coordination across finance to ensure resolution of control issues in an accurate and timely manner
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