Control Manager - Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

As a Sr. Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Requirements

Over 5 years’ experience in financial services, specializing in controls, audit, quality assurance, or operational risk management.
Applies risk management practices independently, escalates concerns, and assists others with standard risk issues.
Analyzes routine and moderately complex data, identifies key issues, and supports analytical tasks.
Utilizes change management resources, minimizes disruption, supports stakeholders, and escalates complex changes.
Demonstrates data literacy by communicating insights, applying controls, and assisting with data-related tasks.
Makes sound decisions in routine and moderately complex situations, evaluates alternatives, and delivers timely outcomes.
Influences others using facts and data, facilitates solutions, and escalates complex matters as needed.
Builds productive relationships with internal stakeholders, adapts communication, and assists with engagement.
Creates and delivers effective presentations, applies design principles, and supports presentation preparation.
Applies systems thinking to recognize interrelated components, describe impacts, and solve problems.
Collaborates across functions, promotes inclusivity, accepts responsibility, and works productively with peers and stakeholders.

Responsibilities

Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.