Contributor Services Representative I

The General Council • Springfield, MO

3h • Onsite

About The Position

The Contributor Services Representative I serves as the initial point of contact for contributions within the Assemblies of God. This role involves demonstrating a comprehensive understanding of the donation processes, our services, and our systems. The goal is to act as a knowledgeable resource for in-house personnel, districts, churches and individual donors. Provide donor support on phone, via email and via online chat. Maintain and update donor information. Facilitate contributions via online platform, AG Giving. Facilitate contributions via mail or via phone call. Support financial accuracy.

Requirements

• High school diploma
• Minimum 12 months customer service experience required
• PC Skills (Microsoft Office Suite)
• Data Entry
• Customer Service
• General Office Skills

Nice To Haves

• College degree preferred

Responsibilities

• Provide donor support on phone, via email and via online chat.
• Maintain and update donor information.
• Facilitate contributions via online platform, AG Giving.
• Facilitate contributions via mail or via phone call.
• Support financial accuracy.

Benefits

• 403(b) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• Paid Retirement Contributions plus Matching
• Paid Life Insurance (2x annual salary)
• Paid Vacation and Sick Leave
• 13 Paid Holidays (includes one week at Christmas)
• Health, Dental, Vision and other Voluntary Insurance Options
• Business Casual Dress Code
• On-Site Fitness Center and Coffee Shop
• Corporate Discount Programs (AT&T, Verizon, etc.)
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED