Contributions Administrator

People Corporation•Toronto, ON

11d•CA$50,000 - CA$52,000•Onsite

About The Position

The Contributions Administrator is responsible for complete, accurate, and timely data entry, data review, problem-solving, and reconciliation of financial information. This important role ensures that member coverage for health benefits, pension history, and the associated benefits and other plan benefits as applicable) are correct, complete, accurate, and up to date. This role is currently based out of McAteer’s Markham, Ontario office located at 45 McIntosh Drive, Markham, ON. Please note that the office is expected to relocate to 2255 Sheppard Ave E Ste 202, North York, in the fall. The successful candidate will work from the new location once the transition is completed.

Requirements

1-2 years of general office experience, preferably in a customer service role.
Minimum of 2 years working in a financial services or related industry office environment.
Excellent organizational skills.
Excellent attention to detail.
Excellent work ethic and accountability.
Ability to manage priorities and reporting timelines.
Excellent computer skills, including MS Office applications, with strong skills in MS Excel.
Co-operative team player with strong math and analytical skills.

Responsibilities

Maintain and update member personal information such as addresses and beneficiaries.
Maintain currency regarding deadlines for key information.
Respond to member and employer inquiries regarding contributions via telephone and e-mail.
Validate and enter member contribution information.
Enter and track daily deposits.
Reconcile employer contribution reports.
Identify and report over/underpayments, prepare and mail/e-mail monthly correspondence and delinquency letters to employers, unions, and other applicable parties.
Prepare Reciprocal transfer payment requisitions.
Create reports for trustee board or committee meetings on a timely basis.
Cover reception as requested.
Liaise with other staff as needed for efficient operations and sharing of information.
Comply with all company and client policies, including the management of personal information.
Carry out other duties as assigned.