Contracts Administrator

Oracle•San Antonio, TX

30d

About The Position

The Customer Deal Desk (CDD) Specialist leads and manages the contracting process end-to-end for strategic, complex transactions that meet regional criteria requiring CDD involvement. The Customer Deal Desk team is responsible for supporting the North American sales teams from Enablement, Quoting, Approvals, contracting through to Booking and Provisioning as part of the Quote to Cash process. The CDD Specialist will report to the Manager, Customer Deal Desk and will be responsible for providing high quality, responsive support to Oracle’s North American Sales teams.

Requirements

Strong communication, interpersonal, and analytical skills with ability and desire to provide excellent customer-service to internal customers.
Act with a sense of urgency in a dynamic environment.
Must be organized, detail oriented, flexible, and able to prioritize multiple projects with short deadlines independently or with minimal supervision.
Experience leading successful direct partner and client communications.
Knowledge of Contracts/Contract Negotiations
Project management experience
Proactive approach, team player, with positive and “Can Do” attitude.
Results-orientated with critical problem-solving skills.
Good PC skills, esp. in Word/Excel

Nice To Haves

BS Degree preferred

Responsibilities

The Customer Deal Desk (CDD) Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales.
The CDD Specialist sets the overall direction for his/her assigned managed deal(s) and is responsible for the successful execution of the contracting process, ensuring consistency and adherence with Oracle strategy, commitments and goals as well as compliance with Oracle policies and procedures.
The CDD Specialist facilitates and co-coordinates discussion amongst Sales and multiple Oracle functional stakeholders (i.e. Collections, RevRec, Finance, Legal, OFD, Business Practices, Migrations, Order Management, etc.) to reach agreement on contracting terms in order to solve complex contracting and quoting scenarios and meet the specific needs of their assigned FBE (Facilitated Buying Experience) deal(s).

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance