Contracts Administrator

Ironclad•San Francisco, CA

2d•$85,000 - $106,000•Hybrid

About The Position

Ironclad is looking for an individual contributor to support Ironclad’s legal team and business partners in contract management. This role will manage a range of contracting activities and directly support the maintenance and optimization of Ironclad’s own instance of Ironclad. Our Contracts Administrator will partner with legal and cross-functional teams to support the full lifecycle of contracts. This role will be critical in ensuring Ironclad’s leaders and legal team are referencing accurate and comprehensive data to make informed decisions and help our company scale. Ironclad’s legal team strives to be proactive, strategic thought leaders to our partners in the business. We provide guidance to accelerate growth while protecting the business. As a member of Ironclad’s legal team, our contracts administrator will be at the forefront of legal technology, helping to maintain our own instance of Ironclad and providing direct feedback to our engineering, product, and design teams on Ironclad functionality. Our contracts administrator will report to our Head of Commercial Legal and will work closely with our Head of Legal Operations. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

Requirements

Bachelors degree
3+ years of experience in a contract administration, paralegal, or similar role, preferably within a technology or SaaS company.
3+ years of experience using, managing, and implementing Ironclad CLM, including expertise in optimizing Ironclad within an organization.
High attention to detail and analytical thinking
Clear written and verbal communicator, with demonstrated ability to manage expectations and escalations effectively
Technically curious, self-driven to stay up-to-date on product updates and legal tech innovations, including system integrations
Ability to operate autonomously while being a collaborative, team player in a fast-paced environment
Strong project execution skills
Proactive and resourceful, with strong ownership mentality
Ironclad’s Values: Drive, Intent, Integrity, and Empathy

Responsibilities

Leverage your deep Ironclad expertise to design, configure, and optimize contracting processes, while enabling business users to be self-sufficient.
Ensure Ironclad’s permission configurations and workflows adhere to company policies, risk levels and legal requirements.
Ensure accurate and up-to-date contract records, metadata, and contract status within Ironclad.
Serve as a key liaison between the Legal Department and internal stakeholders (Sales, Finance, Procurement, People team, etc.) in contract requests. Ensure timely coordination and turnaround of contract requests.
Develop resources and assist in enabling business users on contracting processes.
Assist Legal Counsel with document preparation, legal research, and special projects as needed.
Serve as a “voice of the customer” by regularly sharing feedback to engineering, product, and design teams on Ironclad product features and use cases.
Stay up-to-date on our product releases, with a focus on AI and workflow automation capabilities, and continuously build expertise to guide the Ironclad program effectively.
Prepare, review, and process standard agreements (e.g., NDAs, order forms, amendments) in accordance with approved templates and playbooks

Benefits

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at