Contracts Administration Manager

Tyndale • Houston, TX

1d • Hybrid

About The Position

Tyndale is seeking a highly organized and proactive Contract Administration Manager to own the end-to-end contract administration process and support new business growth and retention. This role serves as the primary point of contact for customer contract negotiations, redlining, drafting, and execution, working cross-functionally with sales, marketing, legal, finance, IT, and executive leadership to mitigate risk and ensure contract accuracy and alignment. The ideal candidate is a strong communicator with exceptional attention to detail, sound judgment, and the ability to manage complex negotiations in a fast-paced environment while delivering high-quality, customer-friendly agreements that support RFPs, pricing strategies, and implementation readiness. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).

Requirements

• Professional verbal and written communication skills.
• Strong attention to detail, sense of urgency, and organizational discipline.
• BA/BS degree in paralegal studies, political science, business, or a related field.
• 7+ years of experience with contract review, drafting, administration, and negotiation (corporate or legal environment preferred).
• Demonstrated experience independently negotiating contract terms with customers.
• B-to-B or B-to-C experience preferred.
• Data analysis and reporting experience.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Proficiency with Microsoft Word and Excel; experience with ContractWorks or other contract management systems preferred.
• Ability to think critically, make recommendations, and exercise sound judgment.
• Excellent interpersonal skills and ability to work effectively as part of a collaborative, fast-paced team.
• Strong integrity, commitment to deadlines, and a self-starter mentality.

Nice To Haves

• Juris Doctor (J.D) degree highly preferred.

Responsibilities

• Review, draft, redline, and negotiate customer contracts, including master service agreements, amendments, purchase orders, etc.
• Monitor the contracts group inbox, prioritizing requests and ensuring timely turnaround of redlines, customer communications, internal communications, and tracking in the database.
• Coordinate review of contracts by our legal partner as needed and provide clear expectations related to level of mark up and any specific requests or requirements from the customer/prospect.
• Collaborate with content, pricing, and Tyndale’s legal partner to ensure pricing exhibits, and other contract documents are accounted for in the final agreement.
• Serve as the primary negotiator for contract terms with customers, providing clear business rationale for requested changes while ensuring compliance with internal policies, practices, and procedures.
• Work simultaneously with our legal partner as needed for high-risk provisions, ensuring key items requiring review are gathered and escalated appropriately.
• Review final redlines from legal (when applicable) to ensure alignment, consistency, and readiness for submission.
• Add customer-friendly comments to clarify Tyndale's position and provide context on redlines or required provisions.
• Ensure finalized contracts are uploaded into database (i.e. ContractWorks) with appropriate tagging and organization to ensure reliability.
• Coordinate pulling reports from the contract database as requested and share with internal teams.
• Identify and recommend process improvements, including the potential implementation of automated workflows or ticketing tools to streamline contract intake and review.

Benefits

• Comprehensive medical, dental, and vision insurance with competitive premiums.
• Paid parental leave.
• Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
• Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.
• Competitive salary, 401(k) with matching, and bonus opportunities.
• Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.
• Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.
• Annual footwear stipend to purchase high-quality, work-appropriate shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level