Contractor Staffing Lead (Operations Program Manager)

Scale AI•San Francisco, CA

About The Position

Scale’s Robotics business is rapidly expanding, supporting customers building physical AI. This position will be a key contributor in working to source, train, maintain, and improve the performance of our contractor workforce.

Requirements

Academic (Bachelors degree) or industry experience - data collection, staffing, independent contractor assignments, or human resources.
1-3 years of experience managing hourly staffing across multiple locations.
Experience managing risk and operational safety.
Strong project management and interpersonal skills, high attention to detail, and a strong sense of ownership.
High level of comfort communicating effectively across internal and external organizations.

Nice To Haves

Hands-on experience in Robotics, AI, and/or Computer Vision.
Intellectual curiosity, empathy, and ability to operate with a high degree of autonomy.
Experience building and/or maintaining lab networks and data pipelines.
Experience running large-scale data collection and controlled experiments
Experience in logistics.

Responsibilities

Partner with cross-functional stakeholders to understand staffing and performance requirements for our Collector workforce.
Support day-to-day operations by ensuring that staffing is properly allocated for business needs.
Manage and control timecards to ensure proper payment for time worked.
Build training and feedback modules to ensure continuous improvement
Become a subject matter expert on all capabilities of the robotics platforms deployed in the factory.